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Corporate travel professionals have named Delta the No. 1 airline in the annual Business Travel News Airline Survey for a record ninth consecutive year, again sweeping all 11 categories. Since the creation of the award, Delta is the only airline to have earned the top spot for nine years in ...
Dec. 8, 2019, 1 a.m.
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Delta and several members of our Global Sales team were recently recognized at the Global Business Travel Association WINiT Gala 2019. WINiT Gala 2019 is an exclusive event recognizing excellence in leadership in advancing women in travel-related industries. The Gala featured the inaugural WINiT Awards, acknowledging people and companies who ...
Dec. 8, 2019, 1 a.m.
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Delta understands that its corporate customers are counting on the airline to get them to their destination, and on time. That's why in 2015 Delta established its Operational Performance Commitment, pledging to deliver superior operations and putting money behind the airline's performance. Now, Delta is taking another step forward with ...
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Leaders from across the travel industry descended on Denver last week for the Global Business Travel Association Convention, an annual event held by the world’s premier business travel and meetings organization. Delta’s Global Sales team saw it as an opportunity to continue the conversation around innovation and introduce Delta Edge ...
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Jim Sisco is a lifelong “avgeek,” having started his career at Continental Airlines. He’s also the Global Travel Director for RELX Group and a long-term Delta partner who attended his 10th Insights global sales conference Tuesday in New York. “When you get someone like Ed Bastian up there, just giving ...
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Reservation Sales, Customer Care and Delta Sales Support (DSS) teams received multiple honors at the 2016 Stevie Awards for Sales and Customer Service event held recently in Las Vegas. The Stevie Awards for Sales and Customer Service recognize the achievements of contact center, customer service, business development and sales professionals ...
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When Delta’s Operational Performance Commitment was unveiled at the Global Business Travel Association convention in July, corporate customers applauded Delta for “finally taking credit for years of excellent operational performance” and “putting its money where its mouth was” by offering a competitive guarantee. Delta’s industry-first offer commits to compensate corporate ...
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For the second year in a row, Delta’s Reservations Premium Sales and Service teams have been recognized for customer service excellence by the J.D. Power Certified Contact Center ProgramSM. The certification signifies that Delta’s Premium Sales and Service teams, which provide assistance to customers including SkyMiles Diamond, Platinum and Gold ...