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Delta: America's most-awarded airline
Delta is consistently recognized for excellence in everything from passenger experience to customer service, operational performance to workplace culture. Below is a rundown of top awards Delta has won since 2012.
The annual Business Travel News survey asks corporate travel professionals to rank airlines on a variety of attributes, including network—both partnerships and frequencies—customer service and communication, distribution, products and services.
Delta shines in Forbes Travel Guide’s first Verified Air Travel Awards, celebrating best airline and airport experiences.
Indeed's Work Wellbeing 100 is an index of public companies that are excelling in work wellbeing and outperforming the market, demonstrating that wellbeing is not just better for people, but better for business.
Great Place To Work selected the 2024 PEOPLE Companies that Care List by gathering and analyzing over 1.3 million confidential survey responses from companies representing more than 8.2 million U.S. employees at Great Place To Work Certified organizations.
Skytrax World Airline Award winners are voted for by travelers themselves in response to Skytrax’s World Airline Survey, the largest customer experience survey of its kind.
After compiling data across a diverse range of metrics, including operational reliability, customer experience, network, cost and loyalty offerings, The Points Guy is recognizing Delta as the best U.S. airline for the sixth time since 2018.
Indiggo, in partnership with Fortune, released its ReturnOnLeadership (ROL100) ranking – with Delta Air Lines taking the No. 4 spot overall.
Delta CEO Ed Bastian was joined onstage by six uniformed employees to accept the ATW Airline of the Year Award and Hall of Fame Honor in Dubai on Friday, May 31.
The Port of Seattle recently recognized Delta through its Sustainable Century Awards program as having the highest percentage of fuel-efficient aircraft in use at Seattle-Tacoma International Airport (SEA) in 2023.
Delta has been named an honoree of The Civic 50 by Points of Light for the seventh year in a row, recognizing the airline as one of the 50 most community-minded companies in the United States.
Delta is the top-ranked airline for First/Business and Premium Economy Passenger Satisfaction in the J.D. Power 2024 North America Airline Satisfaction Study.
Last week, Delta TechOps exhibited at the 29th annual Aviation Week MRO Americas conference in Chicago alongside thousands of aviation industry peers. Ahead of the conference, Delta TechOps was named “Best Total Solutions Provider” by The145 in their 2024 Top Shop Awards.
Delta is the only airline to be included on Fortune's 100 Best Companies to Work For® 2024 list. Employee feedback is a key driver in the process, which recognizes employers who provide a great company culture.
Aviation Week’s Laureate Award is given to industry leaders in aerospace and aviation in five categories, with a grand laureate awarded in each category to the nominee whose project most embodies the trailblazing spirit of innovation and transformation.
Delta climbed the ranks on Fast Company’s Most Innovative Companies list in the travel category, earning accolades for making fast, free Wi-Fi standard in the sky.
The 50th annual ATW Awards sponsored by CFM International, will be presented at a gala dinner in Dubai on Friday May 31, ahead of the 80th IATA AGM and World Air Transport Summit.
Delta ranked No. 1 overall and in three of the seven categories, including on-time arrivals, low U.S. DOT complaints and involuntary bumping.
Delta rounds out 2023 with awards from TIME, Indeed and more, honoring the airline's dedication to setting the gold standard as a top workplace and its commitment to leadership, customer service and excellence across its operations.
Based on input of employees who voluntarily provide anonymous feedback on their daily jobs, benefits, interview experience and work environment, Glassdoor names Delta as one of its "Best Places to Work" for the eighth year in a row.
For the third year in a row, Delta has been awarded Cirium’s Platinum Award for operational excellence as well as topped the rankings for being the most on-time airline in North America.
Delta remains the best airline for business travelers for the 13th year in a row, with top marks for Delta’s exceptional customer service, distribution channels and expansive network.
In the 2023 - 2024 All-America Executive Team rankings by Institutional Investor, Delta finished first in seven categories within the airline industry.
A celebration took place in Atlanta the evening of Thursday, Oct. 12, 2023 with several business and community leaders in attendance to recognize Delta’s and Bastian’s achievements. His chosen theme, “Leading With Purpose,” demonstrates Delta’s core values of putting people first always.
In the survey conducted by Great Place to Work®, 85% of employees who responded said Delta is a great place to work. This is compared to Great Place to Work®’s benchmark of 57% for employees at a typical U.S.-based company.
Delta's efforts to actively seek diversity, boldly pursue equity and consciously promote inclusion across every aspect of our business have been recognized this year by our people and industry experts – an honor as we continue to promote equitable outcomes for all and foster a sense of belonging from the frontline to the flight deck and beyond.
Delta once again outperformed all other global airlines and claimed the No. 2 spot overall in the evaluation of 10 of the most prominent U.S. airlines.
Delta people’s steadfast commitment to life-giving blood drives made the airline the No. 1 corporate blood drive sponsor of the American Red Cross for a sixth consecutive year, with employees, retirees and customers contributing a record 15,050 units of blood in fiscal year 2023 (FYE 6/30).
Millions of airline customers representing more than 100 nationalities participated in the Skytrax survey to determine this year’s winners. Delta’s double recognition is a testament to the team’s hard work and focus on delivering outstanding customer service as the airline has risen to meet an unprecedented amount of demand.
A committee of national judges selected Bastian for his longstanding personal commitments to ethical leadership, leading by example and for his extraordinary efforts leading Delta through the COVID-19 pandemic among other major crises in his 25-year tenure at the company.
The Points Guy's editorial team reviewed published airline policies and real-time reports between Jan. 1 and Dec. 31, 2022 in its data-focused analysis of cost, availability, reliability, loyalty programs and other factors.
After ending 2022 with an impressive slate of honors for outstanding customer service, a people-first culture, operational efficiency and state-of-the-art airport improvements, Delta is being highly recognized for both its investment in employees and its commitment to customers.
Bastian was selected by an independent committee for his work leading the remarkable revival of Delta during an era of unprecedented crisis and volatility in the airline industry.
The recognition shines a spotlight on Information Technology's efforts to orchestrate a multi-phased cloud migration, empower our front-line employees with new and improved ways to serve Delta customers, and put IT at the core of running the industry's best operation.
It is the third time SkyTeam has been ranked as the number one alliance and the accolade comes in the same month that SkyTeam officially welcomed new member Virgin Atlantic.
On Thursday, March 3, at UNCF’s “A Mind Is…” Gala in Washington, D.C., Delta received one of UNCF’s most prestigious honors - the Keeper of the Flame Award. This award is considered UNCF’s highest honor for corporate partners and commemorates a dedicated and successful partnership.
Recognized for “hyper-personalizing airport wayfinding,” Delta claimed the No. 8 spot on Fast Company’s list of Most Innovative Companies in the travel category.
Each year, Glassdoor reviews the input of employees who voluntarily provide anonymous feedback on their daily jobs, benefits, interview experience and work environment to determine the top 100 large companies.
Delta climbed to No. 12 on this year’s list of Most Admired Companies – making it the highest-ranked airline on the list.
Delta climbed even higher among the world’s top 20 operators in terms of scheduled flights, ranking No. 6 among what OAG calls “mega airlines.” OAG also noted Delta’s low cancellation rate of just 0.01% of all flights, compared with the 0.69% industry average, in its report.
The Journal reported that Delta’s network completion factor ranked first among the nine U.S. carriers evaluated, and Delta Connection (No. 2 among regional competitors) contributed strongly to the airline’s performance throughout the year, with a 100% completion factor for 116 straight days.
For the second year in a row, Delta earned Cirium’s Platinum Award for global operational excellence.
Delta has led the industry again this year with its outstanding customer service, massive investments in infrastructure and operational efficiency.
Cirium’s new annual award is presented to an airline with outstanding performance considering the complexity of the airline’s operation, volume of flights, diversity of its network and other key operational factors.
“In an extraordinary year for commercial airlines, Delta has stood out for taking a customer-first leadership role during the pandemic."
Delta was named one of Fortune magazine’s Top 50 Most Admired Companies for the seventh consecutive year due to its leadership in social responsibility, innovation, culture and more.
© 2024 Delta Air Lines, Inc.
