Delta’s Chief Marketing Officer oversees the airline’s global marketing and creative services team to deepen its reputation as a trusted consumer brand.
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Alicia Tillman, an executive leader with more than two decades of experience in global marketing, sales and strategy, will join Delta as Chief Marketing Officer and the newest member of the Delta Leadership Committee in early June.

Tillman will lead brand strategy for the airline, overseeing Delta’s world-class global marketing, creative services and community engagement teams, bringing the airline’s story to life and deepening its relationship with customers and the world as a trusted consumer brand. As a member of the DLC, she will influence the airline’s vision and strategy.

“In addition to being a brilliant brand leader, Alicia has proven success optimizing marketing’s role in the commercial achievements of the businesses she’s been a part of. Most important is her reputation and track record as an inspiring, innovative leader who champions her teams,” said Delta Chief Marketing and Communications Officer Tim Mapes.

Tillman’s marketing credentials are bolstered by leadership experience as Global Chief Marketing Officer of SAP and an 11-year tenure at American Express, where she led Marketing, Public Affairs and Business Services for the travel division. Most recently, she was Chief Revenue Officer of Capitolis, a leading fintech and one of Fast Company’s Most Innovative Companies.

Tillman holds a bachelor's degree in marketing and mass communication from Lycoming College. She also is a graduate of the Chief Marketing Officer program at The Kellogg School of Management. Tillman is a board member of Gates Industrial Corporation and RainFocus, and a board trustee and chair of the education committee for The Hun School of Princeton. She has been named one of the Most Influential CMO’s in the World by Forbes.