Delta One Check-In expands across hubs

Imagine stepping into the airport and immediately being enveloped in an atmosphere rich with calm and care. That’s the experience Delta has created with the expansion of Delta One Check-In—an exclusive space to check in for your flight, drop bags and relax—available at every U.S. hub offering Delta One service just in time for holiday travel. These elevated spaces complement the Delta One experience in the air with premium design and high-touch service as you make your way to check-in and go through security. 

“Delta One Check-In sets the tone for each one of our Delta One customers to begin experiencing their elevated   journey from the moment they arrive at the airport,” said Greg Forbes, managing director of airport experience. “It builds on the efficiency and consistency with a welcoming, calm environment that reflects Delta’s signature care and hospitality.” 

Dedicated Delta One Check-In areas are now available at  

Atlanta (ATL), Boston (BOS), Detroit (DTW), Los Angeles (LAX), Minneapolis-St. Paul (MSP), New York-JFK (JFK), Salt Lake City (SLC) and Seattle (SEA). 

JFK and LAX also offer private Delta One security that leads directly to each respective Delta One Lounge. Both BOS and SEA have Delta One Lounges, with lounges planned for the remaining hubs in the coming years. 

While each space differs in size and layout, every Delta One Check-In offers: 

• Personalized assistance from Premium Service ambassadors 

• Expedited check-in and bag drop 

• Comfortable seating and a quiet, relaxed atmosphere 

• Refreshing light bites and beverages 

Elevating the journey, from curb to cloud 

Delta is continuing to elevate the travel experience with a seamless journey from end to end. Every touchpoint is designed to deliver consistency, care and attention to detail—hallmarks of Delta’s commitment to providing and delivering a premium experience for each of our customers. Digital innovations designed to make travel touchpoints feel effortless, paired with the care and knowledge of Delta people, create an airport journey that prioritizes ease and gives customers back what matters most: time.  

Where to find Delta One Check-In and how to access 

• ATL – International Terminal, inside Door 2 

• BOS – Terminal E, level 2 departures, inside Door E205 

• DTW – McNamara Terminal, departures level, enter Door 4; Delta One sliding doors left of TSA and CLEAR 

• JFK – Terminal 4, departures level, Door B, steps from curb 

• LAX – Terminal 3, lower arrivals level near pillars 3F and 3G 

• MSP – across road from terminal entrance, accessible via “Flex Lane” for departures, Door 8 

• SEA – Main Terminal, ground floor near departures drop‑off, Door 13 

• SLC – Main Terminal, level 1 / arrivals, enter Door L2; adjacent to TSA screening 

Delta One Check-In is available to any same day departing Delta One ticketed customer or customer flying business class on select Delta partners, as well as Delta 360 Members.