article  |  Customer Experience
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Effective Jan. 12, all existing eCredit holders will have an additional year of flexibility for rebooking and traveling. Customers will be able to rebook their ticket by December 31, 2023, for travel throughout 2024.
Jan. 12, 2022, 4 p.m.
article  |  Customer Experience
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E.V.P and Chief Customer Experience Officer Allison Ausband sent an email to customers on Wednesday morning about the ways Delta is offering support and giving customers more control amid challenges caused by winter weather and the omicron variant.
Jan. 5, 2022, 9 a.m.
article  |  Customer Experience
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The Delta Difference for which our people are so well-known will be on full display this holiday season as millions of travelers trust Delta to connect them with family, friends and loved ones from Dec. 17-Jan. 3.
Dec. 14, 2021, 2:15 p.m.
video  |  Customer Experience
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Read on for advice from some of Delta’s most seasoned travelers on how to take care of yourself and make your travel experience a pleasant one.
Dec. 14, 2021, 2:15 p.m.
article  |  Customer Experience
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The fifth Delta Sky Club at the airline’s Detroit hub opened to travelers on Dec. 7 – the latest example of Delta’s ongoing commitment to enhance the customer experience, boost loyalty and invest in key markets.
Dec. 7, 2021, 4:30 p.m.
article  |  News
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The multi-year, value-based distribution agreement leverages the Amadeus Travel Platform, allowing for more flexibility and choice.
Nov. 10, 2021, 9 a.m.
article  |  Awards & Recognition
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Delta has been selected by customers as the Skytrax Best Airline in North America for 2021 and was recognized for its health, hygiene and safety protocols during the COVID-19 pandemic.
Sept. 29, 2021, 3:30 p.m.
article  |  Customer Experience
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As more people reclaim the joy of travel, Delta is leading the way in extending Medallion and SkyMiles benefits.
July 27, 2021, 4:30 p.m.
article  |  Strategy & Leadership
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Our core values include always learning from our experiences and using those insights to constantly improve how we serve you.
July 27, 2021, 4:30 p.m.
article  |  Business
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From investing in its people and accelerating its fleet transformation to building a new onboard entertainment experience, here are some of the ways Delta continues blazing a trail to transform travel into a part of the journey to look forward to.
June 29, 2021, 4:15 p.m.
article  |  Customer Experience
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The airline refreshes its in-flight entertainment options, celebrating Pride Month and featuring new hit movies, TV shows and podcasts
June 1, 2021, 10 a.m.
article  |  Food & Beverage
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The airline is launching a new SweetWater brew on aircraft come Memorial Day Weekend, formulated specifically to be enjoyed at 35,000 feet.
May 24, 2021, 9:30 a.m.
video  |  Customer Experience
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Follow along Delta’s journey to bring new, high-speed connectivity onboard nearly all domestic mainline aircraft by the end of 2022
May 18, 2021, 10 a.m.
article  |  Awards & Recognition
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With an overall score of 860 out of 1,000, the airline was recognized as No. 1 in customer satisfaction among airlines in North America by J.D. Power
May 12, 2021, 6:05 a.m.
article  |  Customer Experience
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The fleet modifications will give customers more options for seating as Delta rebuilds its global reach in 2021
May 4, 2021, 11 a.m.