Effective Jan. 12, all existing eCredit holders will have an additional year of flexibility for rebooking and traveling. Customers will be able to rebook their ticket by December 31, 2023, for travel throughout 2024.
E.V.P and Chief Customer Experience Officer Allison Ausband sent an email to customers on Wednesday morning about the ways Delta is offering support and giving customers more control amid challenges caused by winter weather and the omicron variant.
The Delta Difference for which our people are so well-known will be on full display this holiday season as millions of travelers trust Delta to connect them with family, friends and loved ones from Dec. 17-Jan. 3.
The fifth Delta Sky Club at the airline’s Detroit hub opened to travelers on Dec. 7 – the latest example of Delta’s ongoing commitment to enhance the customer experience, boost loyalty and invest in key markets.
From investing in its people and accelerating its fleet transformation to building a new onboard entertainment experience, here are some of the ways Delta continues blazing a trail to transform travel into a part of the journey to look forward to.