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Delta is offering the highest standards in sanitization and cleanliness so customers can travel with confidence. Read this summary of the layers of protection we are providing to keep you safe.
Sept. 18, 2020, 2 p.m.
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Flight attendants delivering thoughtful new service procedures, Reservation Sales & Customer Care specialists offering unprecedented flexibility and empathetic care, pilots outlining our air filtration processes before boarding, Airport Customer Service agents passing out Care Kits. Delta employees across the globe have stepped up to embrace a new normal as they ...
Sept. 9, 2020, 4 p.m.
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Delta is establishing the airline’s first Global Cleanliness Division – a new department within the Customer Experience organization dedicated to innovating and evolving our already-high cleanliness standards.
June 10, 2020, 10 a.m.
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Delta’s 2019 Corporate Responsibility Report focuses on safety, sustainability, employees and customers.
July 31, 2020, 10 a.m.
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Delta Customer Experience Specialist went above and beyond to make a customer and his family feel comfortable with mask wearing requirements.
July 2, 2020, 11 a.m.
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On routes where increasing customer demand is making our airplanes more full, we will look to upsize to a larger aircraft type or add more flying.
June 26, 2020, 3 p.m.
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This data-driven effort is a rapid response to insights gathered from Delta customer surveys.
May 22, 2020, 3 p.m.
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Keeping our focus on safety, Delta is extending a number of recently announced policies and practices.
April 17, 2020, noon
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Numerous changes show airline’s continued focus on customer safety and experience.
April 10, 2020, 1 p.m.
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These changes are part of a continued effort to lessen touch points on board amid the evolving COVID-19 (coronavirus) pandemic.
April 2, 2020, 6 p.m.
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Delta has begun construction this week on its new Delta Sky Club at the former TIAT Lounge Annex on the fifth floor of the International Terminal at Haneda International Airport. The nearly 9,000 square foot Club is located close to gates where Delta flights will depart to seven of its ...
Feb. 11, 2020, 3 p.m.
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The new state-of-the-art seat design brings premium cabin features travelers enjoy on international flights to domestic travel.
Jan. 30, 2020, 11 a.m.
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New feature is part of the Fly Delta app transformation into a digital concierge Launch comes on heels of the global airline’s vision for the future of travel outlined at CES 2020 Delta customers are now being notified when their seat is boarding – not just their flight – thanks ...
Jan. 16, 2020, 11 a.m.
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In a panel discussion at CES, Delta COO Gil West and Innovation Strategist Vikram Rajagopalan discussed the airline’s business explorations with Ben Wolff, CEO of Sarcos Robotics, and Colleen Costello, Co-Founder of healthcare innovator Vital Vio.
Jan. 10, 2020, 12 p.m.
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Click here to download the video above.
Jan. 8, 2020, 8 a.m.