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IBM and Delta Air Lines announced a multi-year agreement on Thursday, under which IBM will help lead Delta to the public cloud to increase its agility, speed to market and innovation capabilities around digital transformation. As part of the expanded relationship, IBM will provide technology and industry expertise to modernize ...
Feb. 18, 2021, 9 a.m.
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EDITOR'S NOTE: Delta CEO Ed Bastian emailed the below message to customers Wednesday.
Feb. 10, 2021, 4 p.m.
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Delta customers are one step closer to a seamless, personalized in-flight experience built on industry-leading Wi-Fi.
Jan. 5, 2021, 8 a.m.
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Delta is making it easier for customers to book, change or cancel their travel plans by permanently eliminating change fees for tickets when flying internationally from North America.
Dec. 9, 2020, 9 a.m.
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Delta is offering the highest standards in sanitization and cleanliness so customers can travel with confidence. Read this summary of the layers of protection we are providing to keep you safe.
Nov. 20, 2020, 2 p.m.
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Delta makes planning and booking trips easier with new interactive map on Delta.com that details travel requirement information, showcases where we fly and more.
Nov. 17, 2020, 9 a.m.
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Flight attendants delivering thoughtful new service procedures, Reservation Sales & Customer Care specialists offering unprecedented flexibility and empathetic care, pilots outlining our air filtration processes before boarding, Airport Customer Service agents passing out Care Kits. Delta employees across the globe have stepped up to embrace a new normal as they ...
Sept. 9, 2020, 4 p.m.
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Delta is establishing the airline’s first Global Cleanliness Division – a new department within the Customer Experience organization dedicated to innovating and evolving our already-high cleanliness standards.
June 10, 2020, 10 a.m.
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Delta’s 2019 Corporate Responsibility Report focuses on safety, sustainability, employees and customers.
July 31, 2020, 10 a.m.
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Delta Customer Experience Specialist went above and beyond to make a customer and his family feel comfortable with mask wearing requirements.
July 2, 2020, 11 a.m.
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On routes where increasing customer demand is making our airplanes more full, we will look to upsize to a larger aircraft type or add more flying.
June 26, 2020, 3 p.m.
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This data-driven effort is a rapid response to insights gathered from Delta customer surveys.
May 22, 2020, 3 p.m.
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Keeping our focus on safety, Delta is extending a number of recently announced policies and practices.
April 17, 2020, noon
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Numerous changes show airline’s continued focus on customer safety and experience.
April 10, 2020, 1 p.m.
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These changes are part of a continued effort to lessen touch points on board amid the evolving COVID-19 (coronavirus) pandemic.
April 2, 2020, 6 p.m.