Delta was awarded Best Airline in the 2019 China Travel Industry Awards, as nominated and voted by readers of Travel Weekly China, a multi-platform outlet catering to travel professionals.
According to Travel Weekly China, "Celebrate for Excellence" is the theme for the 2019 awards. The objective is to celebrate brands that have pushed the boundaries and gone above and beyond to bring their very best to the table.
"We recognize the excellence that Delta consistently strive for, the exemplary qualities represented by your brand and the wholehearted dedication of your staff which has earned the respect of your customers and peers," said Irene Chua, V.P. of Travel Weekly China publishing. "We are confident that your work in the past year will set a stellar example to inspire others to reach greater heights, not just in your award category, but across the board."
Wong Hong, V.P. - Greater China and Singapore, said, "This is a great testimony from the customers who witness our efforts to improve customer experience in the air and on the ground. Our team will continue our history of hard work and dedication to build the airline of choice to the U.S. in the Chinese market."
Delta has taken numerous steps to evolve the travel experience for Chinese customers:
Deploying the Airbus A350-900 equipped with the award-winning Delta One suite and the new Delta Premium Select experience in 2018.
Introducing the next generation Airbus A330-900neo and refurbished B777 with four seat products in 2019.
Moving to the new satellite terminal at Shanghai-Pudong Airport, offering seamless connections with our partner, China Eastern Airlines.
Partnering with renowned chef Jereme Leung to serve authentic Chinese meals in all cabins and debuting an industry-leading new international main cabin experience in November.
About Travel Weekly China
Travel Weekly China has run the Travel Industry Awards for 15 years in China. The awards are based on reader nominations and votes for the best companies in six categories: hotel, destination, airline, cruise, travel agency and best partner of Travel Weekly.
Caption: Samson Lim, General Manager – Agency Sales China, received a plaque at the award ceremony held in Guangzhou on Nov. 14.