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Dec. 8, 2019, 1 a.m.
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The yearly ranking is determined by metrics such as delays, canceled flights, involuntary denied boarding and complaints. The award comes on the heels of Delta's recent designation as the most on-time airline by Flight Global for the second consecutive year. ​Veteran airline reporter Scott McCartney of the Wall Street Journal ...
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Gil West is Senior Executive Vice President and Chief Operating Officer for Delta Air Lines. Gil leads the team responsible for safe, reliable operations across the globe, including more than 70,000 employees in Airport Customer Service; Cargo; Corporate Safety, Security and Compliance; Delta Connection; Delta Private Jets; Fleet and Technical ...
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Delta Air Lines flew without a mainline flight cancellation for the 30 days of November, including the busy Thanksgiving period, setting a company record and highlighting the intense focus of Delta's 80,000 employees on delivering a safe, reliable operation for the 180 million customers Delta flies each year.1 The airline ...
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By Thursday afternoon it had been more than 130 hours and roughly 25,000 flights since Delta and its six regional partner airlines last canceled a flight, delivering 2.2 million customers to their destinations. “What Delta people have done this month and throughout the summer has been nothing short of incredible,” ...
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Chief Operating Officer Gil West today addressed the cause of the technology failure that disrupted Delta’s operations Monday and he explained why some flight delays and cancellations are continuing. “Monday morning a critical power control module at our Technology Command Center malfunctioned, causing a surge to the transformer and a ...
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GRAND RAPIDS, Mich. - The Delta Air Lines Foundation and West Michigan Aviation Academy recently celebrated the Foundation’s $150,000 grant to the school for the purchase of a Cessna 172 to train future pilots. Delta Executive Vice President and Chief Operating Officer Gil West, addressing ceremony attendees including students, elected ...