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Customers with affected travel plans can go to the My Trips section of delta.com to help them understand their options.
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Red Coat Pam Saito was in the middle of her shift at the Honolulu International Airport in July, when a colleague called her over to the ticket check-in counter. An unusual reservation had popped up in the computer — a boarding pass to Nagoya, Japan bearing the first name of ...
Dec. 4, 2019, 9:27 a.m.
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| Customer Experience
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Delta customers can now book travel from seven U.S. cities to Tokyo’s Haneda Airport, including new service from Seattle, Detroit, Atlanta, Honolulu, and Portland, Ore. beginning March 28, 2020, as well as Delta’s existing service from Minneapolis/St. Paul and Los Angeles. With the launch of these new routes, Delta will ...
Oct. 22, 2019, 2:59 a.m.
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Waiver: Kansai (KIX), Nagoya (NGO), Tokyo-Haneda (HND) and Tokyo-Narita (NRT) When: Wed., Oct. 9 – Sun., Oct. 13 Delta has resumed its normal flight schedule in Tokyo-Haneda and Tokyo-Narita as airports reopen following Typhoon Hagibis’ passing. The airline canceled 36 scheduled flights for Friday through Sunday in Japan as a ...
Oct. 12, 2019, noon
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The new flights connect Minneapolis/St. Paul with Seoul, South Korea, and Seattle with Osaka, Japan. Flights are first additions to the Delta-Korean joint venture's network since the partnership launched in May 2018; Boston-Seoul service operated by Korean Air also launches April 12. Delta is bringing customers more options for travel ...
April 1, 2019, 2:45 p.m.
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Delta today filed an application with the U.S. Department of Transportation to launch daily daytime service between Tokyo-Haneda airport and Seattle, Detroit, Atlanta, and Portland, Ore., as well as twice-daily service between Haneda and Honolulu. Delta’s proposed routes would be the only direct service currently offered by U.S. carriers between ...
Feb. 21, 2019, 5:20 p.m.
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Delta, Seattle’s largest global airline, is adding nonstop service to Osaka-Kansai (KIX), Japan, starting in 2019, complementing its existing international network. “As Seattle’s global airline, Delta offers service to the top destinations throughout Asia, and additional access to Japan is important for our Seattle customers as well as the business ...
June 14, 2018, 10 a.m.
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Delta is adding complimentary slippers to its amenity service for Delta Comfort+ and Main Cabin customers on all U.S.-Japan flights beginning today. Delta is the first airline to provide slippers to all customers in all classes of service on long-haul trans-Pacific flights to and from Japan. Together with the existing ...
Sept. 15, 2016, 9 a.m.