Leader Bios

CEO & LEADERSHIP COMMITTEE | ALL LEADER BIOS: A–B C–D E–G H–J K–M N–S T–Z

Leader bio

Michelle Horn, S.V.P and Chief Strategy Officer

Michelle Horn joined Delta Air Lines in 2021 as Senior Vice President and Chief Strategy Officer, leading the Corporate Strategy team as the airline recovers from the COVID-19 pandemic and...

Leader bio

Chuck Imhof, V.P. ‐ New York Sales

Chuck Imhof is Vice President, New York Sales, where he is responsible for developing and achieving Delta’s key strategic sales objectives in New York. Chuck joined Delta in 2009 as...

Leader bio

Roberto Ioriatti, S.V.P. ‐ International Pricing and Revenue Management

Roberto Ioriatti leads pricing and revenue management for the Transatlantic, Transpacific, and Latin entities.

Penny Jacob, Vice President, Commercial – Delta TechOps Services Group (DTSG)

Leader bio

Penny Jacob, V.P. – Delta TechOps Business Operations

As Vice President of Business Operations, Penny Jacob provides oversight of Customer Service, Strategy, Product Development, Business Performance & Technology. In her prior role, Penny Jacob was the Vice President...

Leader bio

Dwight James, S.V.P. – Customer Engagement & Loyalty, CEO— Delta Vacations

Dwight James is Senior Vice President — Customer Engagement & Loyalty for Delta Air Lines, and CEO — Delta Vacations, responsible for the airline’s digital strategy, SkyMiles loyalty program, Delta...

Leader bio

Keyra Lynn Johnson – Chief Diversity, Equity, Inclusion & Social Impact Officer

Keyra Lynn Johnson serves as Chief Diversity, Equity, Inclusion & Social Impact Officer for Delta Air Lines. She is charged with leading the company in modeling a comprehensive diversity, equity...