Leader Bios

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Randy Harrison, Delta’s Vice President of Corporate Security since 2017, is responsible for establishing and implementing Delta’s global security program. Randy joined Delta in 1990 supporting the Technical Operations Division, where he created and implemented the first aircraft maintenance employee safety management system. He transitioned to environmental services in 1997...
Nov. 12, 2021, 5 p.m.
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Dave Holtz is senior vice president – Operations & Customer Center for Delta Air Lines responsible for the Operations Customer Center (OCC) and the direction of Delta’s worldwide operations. His responsibilities include numerous other critical operational disciplines, as well as the oversight of Delta customers on SkyTeam and Delta Connection...
Nov. 11, 2020, 8:05 a.m.
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Wong Hong is President – Greater China and Singapore for Delta Air Lines. He oversees and manages Delta's strategic and competitive financial position, as well as sales and marketing in the Greater China and Singapore region. Under Wong Hong’s leadership, Delta has significantly grown its China presence and commercial capabilities...
Nov. 15, 2020, 4:59 a.m.
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Michelle Horn joined Delta Air Lines in 2021 as Senior Vice President and Chief Strategy Officer, leading the Corporate Strategy team as the airline recovers from the COVID-19 pandemic and builds a roadmap in line with our future vision. Her key responsibilities include identifying new opportunities, while planning for the...
March 1, 2021, 5 p.m.
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Ben Humphrey is the Vice President – Airport Operations in Minneapolis and oversees the Minneapolis hub, which operates nearly 400 flights on peak days. In this role, he is responsible for day-to-day operations, customer service and Sky Clubs, leading approximately 2,500 employees. Ben began his career with Delta in 1993...
Nov. 11, 2020, 4 a.m.
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Nov. 14, 2020, 6:35 a.m.
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Chuck Imhof is Vice President, New York Sales, where he is responsible for developing and achieving Delta’s key strategic sales objectives in New York. Chuck joined Delta in 2009 as head of the airline’s New York sales team and has since led the growth of key business verticals including entertainment...
Nov. 14, 2020, 6:38 a.m.
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Roberto Ioriatti is Senior Vice President – Transatlantic and Transpacific Pricing and Revenue Management. He leads pricing and revenue management for the transatlantic and transpacific entities, including partnering with joint venture partners Air France-KLM, Virgin Atlantic and Korean Air and continuing to drive commercial alignment and success in each region...
Nov. 14, 2020, 6:40 a.m.
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Penny Jacob is the Vice President, of Commercial for the Delta TechOps Services Group (DTSG). DTSG serves as the umbrella brand representing the combined Delta TechOps, Delta Material Services, and Delta Flight Products. In her role, she is responsible for the teams that support a wide array of commercial operators...
June 1, 2022, 11 a.m.
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Dwight James is Senior Vice President — Customer Engagement & Loyalty for Delta Air Lines, and CEO — Delta Vacations, responsible for the airline’s digital strategy, SkyMiles loyalty program, Delta Sky Clubs, and industry-leading partnerships with companies like American Express, Airbnb and Lyft. As CEO of Delta Vacations, he leads...
Aug. 15, 2022, 11 a.m.
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Keyra Lynn Johnson is Vice President and Chief Diversity, Equity & Inclusion Officer for Delta Air Lines. She is charged with leading the company in modeling a comprehensive diversity, equity and inclusion strategy with supporting programs, initiatives and action plans that have impact on Delta employees, customers and the community. Under...
Aug. 9, 2019, 1 p.m.