Julian Anugom, born and raised in Owerri, Imo State, Nigeria, has taken an innovative role in the aviation industry. As the Director of the In-Flight Entertainment and Connectivity (IFEC) Platform at Delta Air Lines, Anugom's journey is an inspiring tale of passion, innovation and dedication.

Before joining Delta, Anugom co-founded Connected Assurance, a consulting company, with two partners. Their expertise in connectivity solutions led them to do consultation work for the airline for about three months. 

"One thing I observed during that period was how much Delta cares for its people and customers. It cannot be overstated how much Delta cares," Anugom shared.

He was equally impressed by Delta's customer-centric approach through their initiatives like fast, free Wi-Fi presented by T-Mobile and the airline’s commitment to innovation. 

SkyMiles

Delta introduces fast, free onboard Wi-Fi

Delta became the first major U.S. airline to introduce fast, free Wi-Fi for all, in partnership with T-Mobile. The experience is available on most domestic mainline aircraft as of Feb. 1, with full availability on international and regional aircraft by the end of 2024.

"Coming from the vendor side, before joining Delta, I would work with other airlines and would always hear the line, 'My aircraft is not a test bed.' However, Delta actually loaned our team one of their Bombardier CRJ200 to test satellite internet connectivity back in 2021."

As the Director of IFEC Platforms, Anugom leads the development and enhancement of Delta's in-flight entertainment and connectivity systems while solving complex problems. His team has achieved remarkable milestones, including the development and launch of Delta Sync Wi-Fi and Delta Sync seatback. 

Delta Sync is Delta’s personalization brand, powering the future of travel through SkyMiles® Membership. It currently encompasses two industry-leading entertainment products that have been rolling out as part of the Wi-Fi experience onboard. Delta Sync Wi-Fi is available on nearly 700 aircraft and brings streaming-quality connectivity to the sky on personal devices. Delta Sync seatback is available on more than 300 aircraft and elevates Delta’s industry-leading seatback screens to make them feel more like smart TVs. 

Anugom’s team is continuing to develop new systems to equip Delta’s entire global fleet with free and reliable connectivity soon.

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