article  |  Strategy & Leadership
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Eric Phillips will lead a team focused on enhancing customer interactions with Delta’s digital tools and channels, including developing new and better capabilities on Delta.com and the Fly Delta app.
May 25, 2022, noon
article  |  Customer Experience
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As spring and summer travel ramp up, Delta is here to help ensure your next journey is as smooth as possible. Amid an evolving travel landscape, we are doing everything we can to make sure you get where you’re headed safely and on time.
April 19, 2022, 11:30 a.m.
article  |  Fly Delta App
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Personalized requirements, full itinerary view, all-new design and easy-to-use features are now live for customers traveling internationally.
Feb. 22, 2022, 9 a.m.
article  |  Business
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Delta is taking the necessary steps to ensure safety remains the priority in compliance with FAA guidelines. Customers should download the Fly Delta app for the latest flight status updates.
Jan. 18, 2022, 7:30 p.m.
article  |  Customer Experience
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E.V.P and Chief Customer Experience Officer Allison Ausband sent an email to customers on Wednesday morning about the ways Delta is offering support and giving customers more control amid challenges caused by winter weather and the omicron variant.
Jan. 5, 2022, 9 a.m.
article  |  Travel Well
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With Delta expecting to welcome up to 5.6 million customers over the Thanksgiving travel period, Chief Health Officer Dr. Henry Ting shares guidance on how customers can prepare for holiday travel and gatherings.
Nov. 17, 2021, noon
article  |  Fly Delta App
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Recent improvements include an all-new Today mode experience, improvements to self-service features and new ways to quickly print bag tags.
Nov. 5, 2021, 10 a.m.
article  |  Customer Experience
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Delta is simplifying COVID-19 vaccine and other related entry requirements during booking, check-in and beyond with new experiences on delta.com.
Nov. 3, 2021, 9:30 a.m.
article  |  Customer Experience
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Travel like a pro with these six tips as the summer travel season officially kicks off.
June 25, 2021, noon
article  |  Waivers
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Delta has canceled approximately two dozen flights and added to the previously issued travel waiver as Hurricane Sally made landfall on Wednesday
Sept. 16, 2020, 7:15 p.m.
article  |  Travel Well
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Airline adds policy to expand commitment to safe travel beginning July 29
July 29, 2020, 11:30 a.m.
article  |  Fly Delta App
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It’s 8:03 a.m. You dozed off and missed the in-flight beverage service – you had been looking forward to grabbing a Starbucks onboard. You’re on approach to CVG, an airport you’ve only been to a few times, and wonder, “What are the chances there’s a Starbucks on the way to ...
June 2, 2020, 8:24 p.m.
article  |  Fly Delta App
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Delta Air Lines has added automatic check-in to the Fly Delta app to streamline the check-in experience for customers and take the guesswork out of accessing a boarding pass. The new functionality, available on the latest version of the app, automatically checks in eligible customers 24 hours prior to their ...
June 2, 2020, 8:23 p.m.
article  |  Fly Delta App
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SkyMiles Members can now use the Fly Delta app to​​​ purchase a seat upgrade using miles instead of cash. The new app functionality comes on the heels of overwhelmingly positive customer feedback to Delta launching the post-purchase upgrade payment option on Delta.com in December. Since launching on Delta.com, more than ...
June 2, 2020, 8:21 p.m.
article  |  Fly Delta App
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Seasoned road warriors and once-a-year-flight-home-to-grandma's-house travelers, alike, can take a little stress out of their holiday journey this season by downloading the Fly Delta app. From real-time bag tracking and auto check-in, to step-by-step wayfinding and the ability to toggle between multiple flight itineraries in Today mode, Delta has put ...
June 2, 2020, 8:21 p.m.