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With a shared commitment to innovation, Sabre and Delta's partnership focuses on elevating the distribution ecosystem with new products such as New Airline Storefront via Sabre Red 360
May 3, 2021, 9 a.m.
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Delta to become the first 5G-equipped global airline by upgrading existing flight attendant SkyPro devices to iPhone 12 Collaboration with Apple and AT&T will provide Delta’s world-class flight attendants with the best products to help make their jobs easier and help pave the way for more meaningful customer interactions Even ...
April 28, 2021, 10 a.m.
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Matt Muta, V.P. – Innovation, explains how Delta is using technology to help the industry return to a pre-COVID travel experience, while keeping an eye to the future.
April 27, 2021, 4 p.m.
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IBM and Delta Air Lines announced a multi-year agreement on Thursday, under which IBM will help lead Delta to the public cloud to increase its agility, speed to market and innovation capabilities around digital transformation. As part of the expanded relationship, IBM will provide technology and industry expertise to modernize ...
Feb. 18, 2021, 9 a.m.
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Delta makes planning and booking trips easier with new interactive map on Delta.com that details travel requirement information, showcases where we fly and more.
Nov. 17, 2020, 9 a.m.
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It might seem counterintuitive for an airline to be interested in cars – especially driverless ones. But a new partnership with Georgia Tech and Curiosity Lab at Peachtree Corners could help Delta identify ways autonomous vehicles can benefit customers and employees. Delta will contribute seed funding for the research project ...
Oct. 22, 2019, 2 a.m.
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Customers traveling direct to an international destination can now choose to use facial recognition technology to board at ATL E, MSP and SLC. Launch of biometric boarding is first-of-its-kind experience for MSP and SLC. 72 percent of customers prefer facial recognition to standard boarding at ATL F, the first curb-to-gate ...
Dec. 8, 2019, 1 a.m.
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Delta CEO Ed Bastian shared with the tech community Tuesday how digital is transforming the future of air travel during a conversation with Recode's Kara Swisher and Jason Del Rey at the annual, invite-only Code Conference in Scottsdale, Ariz. Watch the full conversation from the global gathering of the top ...
June 12, 2019, 3 p.m.
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Alongside tech giants like Facebook, Salesforce and Adobe, Delta Air Lines was named a top company to work for as a software engineer by employment review website, Glassdoor. Delta is the only airline and travel company listed. Glassdoor cited the company's Best Places to Work rating – 4.4 out of ...
April 17, 2019, 10 a.m.
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A year after the highly successful launch of Delta's proprietary handheld Nomad device to help gate agents and red coats deliver faster, more personalized solutions for customers from the palm of their hands, the airline is deploying 1,000 more devices to nearly 40 domestic and international locations. The 2019 expansion ...
Nov. 14, 2018, 11 a.m.
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Delta’s new flagship aircraft – the stunning Airbus A350 – isn’t the only innovative benefit of flying out of Detroit Metropolitan Airport (DTW). Starting this month, Delta and U.S. Customs and Border Protection (CBP) are launching DTW’s first biometric boarding test, building on key learnings from several years of pilot ...
July 19, 2018, 11 a.m.
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Delta and partners Air France, KLM and Virgin Atlantic will operate special schedules from Paris, Amsterdam and London to Las Vegas for next year's Consumer Electronics Show. It will be the second consecutive year the airlines have offered nonstop links from France and Amsterdam, plus additional frequencies from London, to ...
July 9, 2018, 9 a.m.
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Delta customers departing Hartsfield-Jackson Atlanta airport and New York-JFK for international destinations this summer will be part of a test that captures customers’ biometrics upon exit of the United States at the same time they self-scan their boarding pass. Delta is the first airline Customs and Border Protection has partnered ...
June 13, 2017, 11 a.m.
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Whether you’ve reached 1 million miles flying Delta or you unfortunately faced a delay recently, your experience matters and Delta is committed to recognizing it. For the first time, the data-driven airline is utilizing “big data” to support the customer service role of its frontline employees and further differentiate the ...
May 18, 2017, 10 a.m.
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Delta’s next customer experience solution? It just might be a digital to-do list that prompts customers or employees with actions they should take when something doesn’t go as planned. The creators? Four Delta IT employees who met for the first time at the airline’s Innovative Flight Experience (IFX) employee problem-solving ...
March 29, 2017, 11 a.m.