Operations in Detroit, Boston and New York continue to face delays and schedule reductions because of wind, frozen precipitation and icing conditions.

Select Delta flights in the impacted areas are being proactively canceled ahead of time as Delta meteorologists fine-tune forecasts. Four customer weather waivers are in effect, covering nearly 70 cities across the Midwest; South Central Plains and Texas; Rocky Mountain region; Northeastern U.S.; and Toronto.

Many customers may wonder how Delta makes decisions about cancellations and schedule changes and what Delta does to help them when those disruptions occur. Read on for more about how we take care of our customers when travel is interrupted – as well as tips on managing your next flight ...