As spring and summer travel ramp up, Delta is here to help ensure your next journey is as smooth as possible. Amid an evolving travel landscape, we are doing everything we can to make sure you get where you’re headed safely and on time.

Many customers may wonder how Delta makes decisions about cancellations and schedule changes and what Delta does to help them when those disruptions occur. Read on for more about how we take care of our customers when travel is interrupted – as well as tips on managing your next flight ...

The airline is investing in its people and working to increase staff as more customers return to travel

Jobs available in Cincinnati; Dallas; Hibbing, Minn.; Iron Range, Salt Lake City; Singapore and Tampa. Qualified candidates must be able to communicate with a polite, engaging and high-energy personality as well as be authorized to work in specified country. The full list of responsibilities along with behind-the-scenes videos are available ...

Delta customer Wesley S. sent a frantic tweet to Delta at 10 p.m. Nov. 19, after noticing his son Xavier who has autism had lost his beloved monkey stuffed animal on his flight to Nashville from Atlanta. Delta Customer Engagement Center specialist Breanna Ricketts came to the rescue, responding in ...

When severe weather or other events disrupt operations, Delta may issue a travel waiver to give customers the chance to take alternate flights without paying a change fee. And to make it easier for customers to know when a waiver is available, Delta has rolled out a new process to ...

Delta issued a travel advisory for customers Wednesday who might be concerned with travel to destinations affected by the Zika virus. It reads: “Customers with current reservations who are concerned about travelling to destinations reported by the CDC to be affected by Zika Viral Illness should call 1-800-221-1212 (U.S.) or ...

Delta has launched the latest enhancements to its automated rebooking system to improve the customer experience during flight cancellations and delays. New functionality has been added to kiosks in airport lobbies and concourses to give customers all available options for more individual control over rebooking their travel by letting them ...

For the second year in a row, Delta’s Reservations Premium Sales and Service teams have been recognized for customer service excellence by the J.D. Power Certified Contact Center ProgramSM. The certification signifies that Delta’s Premium Sales and Service teams, which provide assistance to customers including SkyMiles Diamond, Platinum and Gold ...