Skip to main content

Consistent, reliable, rewarding: Why Delta is the preferred choice for travelers

Delta is consistently recognized for excellence in customer experience, operational performance and workplace culture. 

Share
A Delta Flight Attendant assists a customer seated in Delta Comfort+ with their mobile device.

Nearly 200 million travelers choose Delta to fly them to as many as 275 destinations in 50 countries, with up to 4,000 daily departures. Here's why.

SUBSCRIBE | Delta News Hub newsletters

THE MOST ON TIME NORTH AMERICAN AIRLINE

Delta has once again earned the Platinum Award for operational excellence from aviation analytics firm Cirium by delivering the best on-time performance among airlines in North America in 2024.

The Wall Street Journal noted that Delta stood out in nearly every category it measures for its annual scorecard. 

THE TOP AIRLINE FOR BUSINESS TRAVELERS

Fueled by customer feedback, Delta Business introduced three significant innovations that promise to deliver more value to corporate and agency partners. 

Delta is the first U.S. airline to provide a dedicated program for all business travelers — regardless of their company’s size or relationship with Delta.  

The annual Business Travel News survey asks corporate travel professionals to rank airlines on a variety of attributes, including network—both partnerships and frequencies—customer service and communication, distribution, products and services.  

PERSONALIZED AND PREMIUM EXPERIENCES

There are more ways than ever to start enjoying immediate benefits for being a Delta SkyMiles® Member, and more opportunities to unlock Delta’s coveted Medallion® Status. 

The majority of Delta’s 200M+ yearly customers have access to fast, free Wi-Fi today. With exclusive linkups with YouTube, DraftKings and more on the way, SkyMiles Members have much to look forward to onboard in 2025.

Just in time for the holidays, Delta is refreshing its one-of-a-kind seasonal wine program and adding new delicious snacks and meals designed in partnership with award-winning chefs.   

The 2025 Medallion Year kicked off Feb. 1, 2025 and runs through Jan. 31, 2026 – bringing with it opportunities for SkyMiles Medallion Members to maximize their Status. From customizable new bag tags to exclusive rewards and experiences, Delta’s loyalty program continues to deliver value to Members. 

Launching on Nov. 18, Delta’s even-better SkyMiles Experiences platform is curated with SkyMiles Members in mind – giving them more ways to use their miles and access to unforgettable experiences beyond travel.

NO ONE BETTER CONNECTS THE WORLD

These flights will connect key hubs in Atlanta (ATL), Detroit (DTW) and Minneapolis-St. Paul (MSP) to popular summer destinations such as Bangor, Punta Cana, Bozeman and more. 

Delta to fly its largest-ever trans-Atlantic summer schedule, with new routes to Catania, Sicily; Naples, Rome, Milan, Barcelona, Dublin, Brussels and more  

Delta is continuing to position itself as the airline of choice for customers traveling to and from Austin with the introduction of five new routes from the Texas capital.

 

DELTA NEWS ON THE GO. Subscribe and follow.
/century-innovation-delta-unveils-cutting-edge-corporate-travel-enhancements
/year-lounges-delta-one-lounge-coming-sea-and-more-2025
/miles-and-milestones-15-million-miler-talks-all-things-skymiles
/delta-soars-centennial-year-game-changing-innovations-ces-2025
/delta-unveils-onboard-youtube-partnership-cloud-based-seatback-experience-personalized-features
/delta-unveils-ai-powered-travel-journey-new-multi-modal-transportation-options
/ces-2025-deltas-keynote-bring-immersive-experiences-exclusive-musical-performance-and-more-kick
/digital-id-expands-deltas-salt-lake-city-hub-fast-hands-free-airport-navigation
/holiday-gift-guide-shop-deltas-new-skymiles-member-inspired-holiday-collection-delta-sync-wi-fi
/journey-deltas-headquarters-ghanian-journalists-perspective
/red-carpet-ready-luxe-new-delta-one-lounge-rounds-out-premium-ground-experience-lax