Articles

article  |  Customer Experience
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On a mission to raise the quality of service and modernize the flying experience, Delta Air Lines is fashioning a new, personalized way for customers to enjoy their time onboard.
Dec. 20, 2023, 9:45 a.m.
article  |  On Board
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This holiday travel season, SkyMiles Members have even more ways to enjoy their time on board and beyond. With Delta Sync Wi-Fi, customers can shop holiday sales with an exclusive Walmart+ promotion, play new games from New York Times Games, explore new destinations from Atlas Obscura and more.
Dec. 6, 2023, noon
article  |  On Board
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Julieta McCurry, V.P. of In-Flight Entertainment and Connectivity, unveils our new partnership to bring fast, free Wi-Fi on regional aircraft, shares key customer experience insights and provides answers on what’s next for Delta’s connectivity rollout in 2024.
Nov. 1, 2023, 7 a.m.
article  |  On Board
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Delta is taking the in-flight experience to new heights this fall. Customers will enjoy an all-new seatback entertainment experience through Delta Sync rolling out to select aircraft now, and a fresh selection of hit movies and shows.
Oct. 18, 2023, 9 a.m.
article  |  Customer Experience
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A recent CNBC Explores segment examines in-flight connectivity challenges across airlines and takes an inside look at how Delta is leading the industry by upgrading over 1,200 planes by 2024 to deliver fast, free Wi-Fi presented by T-Mobile to customers.
July 12, 2023, 2:30 p.m.
Media Kit
Delta’s new free Wi-Fi rollout is gaining momentum as Delta SkyMiles Members® on most domestic mainline routes can now enjoy fast, free Wi-Fi presented by T-Mobile and unlock curated experiences through Delta Sync exclusives.
March 14, 2023, 9 a.m.
CES  |  Customer Experience
Delta unveiled plans to offer free Wi-Fi for all in partnership with T-Mobile and introduced Delta Sync, the foundation of personalized travel, with an ecosystem of experiences that put customer needs and preferences at the center of the journey.
Jan. 6, 2023, 11 p.m.
perspective  |  Business
As we embark on a new year, we’re committed to bringing you a more connected travel journey and enabling a more connected world. The future of travel is one where your digital and physical experiences come together seamlessly.
Jan. 5, 2023, 5 p.m.
CES  |  SkyMiles
Delta CEO Ed Bastian joined MediaLink CEO Michael E. Kassan to open the CES C Space program. Their conversation explored how Delta is celebrating the power of human connection by combining technology with ingenuity. Bastian shared what’s next for customers flying on Delta in 2023 and beyond.
Jan. 5, 2023, 4:30 p.m.
CES  |  SkyMiles
Delta debuts a vision for cross-journey personalization for Delta SkyMiles Members with a goal of a connected journey from home to destination to better serve customers by harnessing the power of preferences.
Jan. 5, 2023, 2:30 p.m.
Media Kit
Delta returned to CES -- the world's largest consumer technology conference -- in 2023. CEO Ed Bastian was the keynote guest opening the CES C Space program -- the annual speaker series reserved for top business, marking and media voices -- in partnership with MediaLink.
Jan. 5, 2023, 2:30 p.m.
CES  |  SkyMiles
Delta SkyMiles® Members will enjoy exclusive in-flight access to premium entertainment from Paramount+, new destination guides from Atlas Obscura and more in 2023 with Delta Sync.
Jan. 5, 2023, 2:30 p.m.