article  |  Customer Experience
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As Delta begins to welcome record numbers of customers back on board, the airline has already started to transform travel in order to meet evolving customer expectations. Below, Delta's E.V.P. and Chief Customer Experience Officer Allison Ausband outlines what's on the horizon in the months ahead.
March 4, 2022, 9 a.m.
video  |  Customer Experience
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Follow along Delta’s journey to bring new, high-speed connectivity onboard nearly all domestic mainline aircraft by the end of 2022
May 18, 2021, 10 a.m.
article  |  Customer Experience
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Delta customers are one step closer to a seamless, personalized in-flight experience built on industry-leading Wi-Fi.
Jan. 5, 2021, 8 a.m.
article  |  Customer Experience
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Delta expects to operate more flights Friday than any day of the year. Be ready for the summer crowds even before you arrive at the airport with these handy tools: Before you leave Automatically check-in with the Fly Delta App: Take checking in for your flight off your to-do list ...
July 19, 2018, 9:30 a.m.
article  |  Customer Experience
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Airbus, Delta, OneWeb, Sprint, and Bharti Airtel (“Airtel”) announce the formation of the Seamless Air Alliance – which will usher in a new era of innovation for airlines on all routes. By empowering member mobile operators to extend their services into airline cabins, the Seamless Air Alliance will allow them ...
Feb. 25, 2018, 6 p.m.