Delta unveiled plans to offer free Wi-Fi for all in partnership with T-Mobile and introduced Delta Sync, the foundation of personalized travel, with an ecosystem of experiences that put customer needs and preferences at the center of the journey.
Media Kit
Delta’s new free Wi-Fi rollout is gaining momentum as Delta SkyMiles Members® on most domestic mainline routes can now enjoy fast, free Wi-Fi presented by T-Mobile and unlock curated experiences through Delta Sync exclusives.
March 14, 2023, 9 a.m.
perspective
| Business
As we embark on a new year, we’re committed to bringing you a more connected travel journey and enabling a more connected world. The future of travel is one where your digital and physical experiences come together seamlessly.
Jan. 5, 2023, 5 p.m.
CES
| SkyMiles
Delta CEO Ed Bastian joined MediaLink CEO Michael E. Kassan to open the CES C Space program. Their conversation explored how Delta is celebrating the power of human connection by combining technology with ingenuity. Bastian shared what’s next for customers flying on Delta in 2023 and beyond.
Jan. 5, 2023, 4:30 p.m.
CES
| SkyMiles
Delta debuts a vision for cross-journey personalization for Delta SkyMiles Members with a goal of a connected journey from home to destination to better serve customers by harnessing the power of preferences.
Jan. 5, 2023, 2:30 p.m.
Media Kit
Delta returned to CES -- the world's largest consumer technology conference -- in 2023. CEO Ed Bastian was the keynote guest opening the CES C Space program -- the annual speaker series reserved for top business, marking and media voices -- in partnership with MediaLink.
Jan. 5, 2023, 2:30 p.m.
CES
| SkyMiles
Delta became the first major U.S. airline to introduce fast, free Wi-Fi for all, in partnership with T-Mobile. The experience is available on most domestic mainline aircraft as of Feb. 1, with full availability on international and regional aircraft by the end of 2024.
Jan. 5, 2023, 2:30 p.m.
article
| Customer Experience
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With fast and reliable onboard Wi-Fi becoming more and more important to customers, Delta is outfitting nearly all its domestic mainline aircraft with Wi-Fi more like what you can find at home by the end of 2022.
March 14, 2022, 2:30 p.m.
article
| Customer Experience
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As Delta begins to welcome record numbers of customers back on board, the airline has already started to transform travel in order to meet evolving customer expectations. Below, Delta's E.V.P. and Chief Customer Experience Officer Allison Ausband outlines what's on the horizon in the months ahead.
March 4, 2022, 9 a.m.
article
| Awards & Recognition
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Categorized as a ‘leader’ for ‘thinking ahead,’ Delta was recognized for its focus on customers throughout the COVID-19 pandemic.
April 27, 2021, noon
article
| Awards & Recognition
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Lifehacker, a daily blog devoted to making life easier, says Delta is the best U.S. airline for holiday travel. “If you’re flying this holiday season, a new Forbes study suggests you should do yourself a favor and fly on Delta,” the site wrote in a post this week. The article ...
Dec. 6, 2016, 11:58 a.m.