Behind the Scenes at Delta

Warren Weston, a member of Delta's in-house meteorology team, sits as his desk in the Operations and Customer Center in Atlanta.

Team members across Delta give a behind-the-scenes look at some of the decisions being made that shape how customers travel – from what goes into de-icing a place and who helps determine what routes Delta flies, to how flight crews are made aware of turbulence and more. 

Inside Delta’s nerve center: How an OCC Duty Director and the team prepare for winter

Delta's Operations & Customer Center is gearing up for winter, and we talked to Pete Sansom, one of six OCC Duty Directors, about how the team ensures the airline is prepared to run a smooth operation this season.

From concept to cabin: How Delta teams transform aircraft interiors

Go behind the scenes with two teams who play a key part in the product strategy and engineering aspect of a nose-to-tail cabin redesign.

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