Operations
Delta is deploying cutting-edge technology like AI and automation to ensure your bags arrive on time, during the holidays and beyond.
In a letter to SkyMiles Members today, Erik Snell, Delta's Chief Customer Experience Officer, said Delta is ready to welcome travelers this holiday and beyond. Read the full letter below about Delta’s operations heading into Thanksgiving travel.
Following the official reopening of the U.S. government Wednesday night, Ed appeared on CBS Mornings to reassure customers that Delta is ready for holiday travel.
Located on the grounds of Salt Lake City International Airport, Delta’s future 48,000-square-foot-cargo facility marks the airline’s continued investment and growth in Utah.
With icy conditions throughout the Gulf Coast and Southeast region, many airports remain closed Wednesday. Delta teams are in constant contact with all aviation stakeholders to safely resume operations as quickly and safely as possible.
The safety of Delta people and customers is of the utmost importance as we manage flight delays, cancellations and the resumption of service when conditions allow.
Delta is the first U.S. commercial operator to receive FAA Certificate Management Office concurrence for our plans to use these drones for maintenance inspections across our fleet.
Learn more about Delta's Ground Support Equipment team, responsible for maintaining Delta’s machinery on the ground at airports all over the world, while working around the clock to keep our people safe and our customers satisfied.
Delta is expecting nearly 9 million customers from Dec. 21-Jan. 7 as the airline builds on a strong November and Thanksgiving holiday travel period.
Warren Weston, Manager of Meteorology at Delta, gives an inside look at every role Delta’s in-house meteorology team plays, from updating the Weather Information Tool and helping flight crews avoid turbulence to forecasting the weather both around major airports and up to 40,000 feet.
© 2025 Delta Air Lines, Inc.
Videos