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Customers with affected travel plans can go to the My Trips section of delta.com to help them understand their options.
March 8, 2020, 6 p.m.
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The yearly ranking is determined by metrics such as delays, canceled flights, involuntary denied boarding and complaints. This is the third consecutive year Delta received the award.
Jan. 16, 2020, 1 p.m.
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Delta expects to carry 8.7 million people to destinations across the world between Dec. 20 and Jan. 5.
Dec. 24, 2019, 3 p.m.
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SkyWatch Daily Outlook, a customer-friendly version of Delta's internal operational outlook will be published each morning to delta.com and the Fly Delta app. SkyWatch provides behind-the-scenes information brought directly from Delta's experts at its Operations & Customer Center (OCC), providing customers added transparency into potential impacts as it relates to ...
Aug. 13, 2019, 12 a.m.
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Delta employees and crews are safe and accounted after a 7.1 magnitude earthquake shook Southern California at 11:19 p.m. Friday. This comes just a day after a 6.4 magnitude earthquake–the strongest in two decades–was reported 11 miles away during the July 4 holiday. No damage to airport runways or taxiways ...
July 9, 2019, 1 p.m.
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Spring break is often seen as the precursor to the busy summer season at Delta, giving employees and operational leaders a taste of the influx of travel to come in summer between May and September. But it's also an opportunity to put dozens of enhancements to the airline's strategic operational ...
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Delta people rallied to take care of traveling customers and each other this week amid extremely cold temperatures stretching from the Midwest down into the Mid-Atlantic United States. While it's not unusual for Delta's northern hubs like Minneapolis and Detroit to experience bitter winters, this week's exceptionally intense Polar Vortex ...
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With a New Year on the horizon, Delta people are getting ready to close out the holiday season, planning to move more than 1.7 million customers in the period between the Friday and Sunday leading up to New Year's Eve. In the closing days of 2018, employees behind the scenes ...
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A few days removed from the first harsh winter storm of the season to hit the northeastern United States, Delta's operation has moved into the busy travel week ready to connect families at airports across the country this Thanksgiving. With favorable weather conditions expected across much of the country throughout ...
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2017 was a memorable year for Delta Air Lines, which set records for operational performance, logged solid financials and made significant improvements in the customer experience. The video includes many highlights. Here are a few: Launch of the A350, the airline's new international flagship. The aircraft contains the award-winning Delta ...
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By the time the Thanksgiving holiday wraps up next Monday, Delta is expected to have flown more than 4.85 million people — many infrequent flyers — to visit loved ones at hundreds of destinations around the world. The airline will fly more than 46,000 mainline and Delta Connection flights from ...
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Delta operated an additional humanitarian flight to St. Maarten this morning, carrying relief supplies as well as IT equipment to help the airline restart its operation on the island. Commercial carriers ceased operations from St. Maarten's Princess Juliana International Airport after Hurricane Irma devastated the island in mid-September. The flight ...
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Delta teams continue to work with authorities at San Juan’s Luis Munoz Marin International airport to operate flights within the constraints of the damage caused by Hurricane Maria. On Sunday, Delta is scheduled to operate three roundtrip flights each from Atlanta and New York-JFK to San Juan, and plans to ...