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Today, and for the rest of this month, we celebrate all flight attendants then and now: from the trailblazing women who bravely took to the skies in the early years to the Delta people who continue to drive the profession toward innovative heights every day.
May 15, 2020, 3 p.m.
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When Cecile Beck applied to be a "stewardess" in 1959 with Pan Am, she never anticipated the decision would lead to a 60-year career in the air, a 40-year marriage and a lifetime of memories. "It turned out to be the best thing I've ever been able to do," said ...
Dec. 4, 2019, 9 a.m.
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Delta is raising the bar on hospitality as its reinvented international Main Cabin service officially takes flight. Designed to delight, the new service launching today worldwide* features thoughtful touches like welcome cocktails, hot towel service, bistro-style dining and more. “How we make every customer feel across their travel journey is ...
Dec. 8, 2019, 1 a.m.
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Delta flight attendants serve over 200 million customers a year, including, when needed, a toy doll. Morgan Rich accidentally left her beloved Dolly onboard a Delta flight from Honolulu and Los Angeles. Before forgetfulness turned to heartbreak, flight attendant Shalani came to Dolly’s rescue. Without realizing the doll was missing ...
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While Sonja Redding boarded her flight from Washington, D.C., to Atlanta, she braced herself for a stressful experience. Coming from a medical research trip for her two young children, she anxiously worked to keep them content for the sake of herself and everyone onboard. Both kids suffer from a rare ...
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When more than 192 million customers take to the skies in a given year on board Delta, in-flight medical events can occur, just as they do on the ground. In 2018, the airline reported about 11,900 medical events, or one medical event per 460 flights [1]. The most common problems ...
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Chosen from among thousands of applicants, Delta flight attendants are recognized as the best in the business. And with more than 1,000 open positions for 2019, the airline is seeking dedicated, service-oriented professionals who love to be on-the-go, help others and enjoy variety in their work. "The best flight attendants ...
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Becoming a flight attendant for Delta Air Lines is no easy task — just ask the more than 100,000 people who apply each year with only one percent hired for the job. To understand what it’s actually like to work as a Delta flight attendant, CNBC spent the day flying ...
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Delta throws birthday party for member of first flight attendant class as she turns 102. The year was 1940. World War II entered its second year. U.S. President Franklin D. Roosevelt was running for a third term. And Sybil Peacock Harmon, a vibrant, 24-year-old nursing school graduate, was hired by ...
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Cheers, gasps and thunderous applause greeted the May 25, 2018 graduating class of Delta's newest flight attendants as they strutted the stage today at the Marriott Gateway Hotel in Atlanta. Although each Delta flight attendant graduation ceremony is a treasured experience, this was no ordinary event. Members of J Class ...
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Before flight attendants can take to the skies, they have to earn their wings in a grueling yet rewarding eight-week training program. Trainees test their limits and the best of the best show they have what it takes to be a Delta Air Lines flight attendant. And there's only one ...
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Chosen from among thousands of applicants, Delta Air Lines flight attendants are recognized as the best in the business. And with more than 1,000 open positions for 2018, Delta is seeking dedicated, service-oriented professionals who love to be on-the-go, help others and enjoy variety in their work. Last year 150,000 ...
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Whether you’ve reached 1 million miles flying Delta or you unfortunately faced a delay recently, your experience matters and Delta is committed to recognizing it. For the first time, the data-driven airline is utilizing “big data” to support the customer service role of its frontline employees and further differentiate the ...
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Delta continues to investigate a story surfaced by Dr. Tamika Cross in a recent post on Facebook. We are troubled by any accusations of discrimination and take them very seriously. The experience Dr. Cross has described is not reflective of Delta’s culture or of the values our employees live out ...
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Atlanta-based flight attendant Sandy Baker surprised a 10-year-old boy with autism by delivering a truck-full of Delta goodies and arranging a trip to the Delta Flight Museum in Atlanta this week. It all started when a mutual friend contacted Baker, asking if she could “get her hands on anything with ...