Allison Ausband

Delta goes big in Texas with SXSW, ongoing commitment to Austin

Delta’s SXSW® debut featured exclusive experiences for SkyMiles® members and speaking engagements from seven Delta leaders. Read more on how Delta is leading the future of connection and rooting itself in the Austin community.

Mar 15, 2024

SXSW, SkyMiles, Customer Experience, Austin, TX, Alicia Tillman, Ranjan Goswami, Dwight James, Julieta McCurry, Allison Ausband

Accessibility in travel: Customer shares perspective on traveling with autism

April is World Autism Month. E.V.P. and Chief Customer Experience Officer Allison Ausband sat down for an intimate conversation with a customer and childhood friend to discuss traveling with autism, share advice for parents traveling with autistic children, and show how Delta is committed to making travel accessible for everyone.

Apr 27, 2023

Allison Ausband, disabilities

E.V.P. and Chief Customer Experience Officer Allison Ausband

Leader bio

Allison Ausband, E.V.P. and Chief Customer Experience Officer

Allison oversees the end-to-end customer experience that includes the Innovation and Customer Experience teams and the 56,000 Delta team members who deliver those experiences.

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In a discussion centered on emotional intelligence, where the workplace needs leaders that embrace empathy, vulnerability and compassion, Allison Ausband shared her perspective on Delta's commitment to service that is welcoming, caring and elevated.

Delta @ CES | The Female Quotient’s How Emotional Intelligence Helps Us Build Better Cultures and Products

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