Ranjan Goswami

Delta goes big in Texas with SXSW, ongoing commitment to Austin

Delta’s SXSW® debut featured exclusive experiences for SkyMiles® members and speaking engagements from seven Delta leaders. Read more on how Delta is leading the future of connection and rooting itself in the Austin community.

Mar 15, 2024

SXSW, SkyMiles, Customer Experience, Austin, TX, Alicia Tillman, Ranjan Goswami, Dwight James, Julieta McCurry, Allison Ausband

Leader bio

Ranjan Goswami, S.V.P. – Customer Experience Design

Ranjan Goswami (he/him/his) is Senior Vice President – Customer Experience Design. In this position, he leads Delta’s customer insights and product strategy efforts, working cross-functionally between the operating and commercial teams to ensure Delta’s delivery of…

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SXSW 2024 - Ranjan Goswami

Linking digital and physical experiences is at the core of connecting with customers in a way that ensure each moment feels made for the individual. Ranjan Goswami discusses how Delta Sync delivers "I know you" moments that customers will appreciate.

Delta @ CES | Marketing Reinvented: Connecting customers with tailored experiences

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