Delta unveiled plans to offer free Wi-Fi for all in partnership with T-Mobile and introduced Delta Sync, the foundation of personalized travel, with an ecosystem of experiences that put customer needs and preferences at the center of the journey.
CES | Customer Experience
Jan. 6, 2023, 11 p.m.
Ranjan Goswami (he/him/his) is Senior Vice President – Customer Experience Design. In this position, he leads Delta’s customer data and product strategy efforts, working cross-functionally between the operating and commercial teams to ensure Delta’s delivery of a consistent – and improving – world-class customer experience. By holistically overseeing Delta’s end-to-end...
Nov. 11, 2020, 4:03 a.m.