The west headhouse, which features self-service kiosks to drop bags and/or print boarding passes, gives customers another entry point to easily check in and get to security. Later this summer, Delta expects to implement digital ID technology at bag drop and security checkpoints, allowing eligible customers to use their biometric ...
Delta Air Lines and Los Angeles World Airports (LAWA) have completed another major phase of the Delta Sky Way at LAX: the brand-new T3 facility, featuring nine new gates* and spacious seating areas, will open to customers on Oct. 5.
E.V.P. and Chief Customer Experience Officer Allison Ausband talks about the ways Delta is using digital innovation and infrastructure upgrades to make the airport journey as seamless, hands-free and “walking speed” for customers as possible.
On April 20, the first phase of the new Delta Sky Way at LAX officially opened to customers, along with the terminal’s new, premier Delta Sky Club. The joint $2.3 billion investment in partnership with Los Angeles World Airports is slated for completion next year.
On March 29, Delta Air Lines and Los Angeles World Airports celebrated the completion of the first major phase of the Delta Sky Way at LAX – a joint $2.3 billion investment to modernize and upgrade one of the airline’s key global hubs.
This year, Delta will unveil several major airport infrastructure milestones as part of its $12 billion, decade-long effort to modernize the customer experience on the ground. Here’s a look at improvements coming to our Seattle, Los Angeles and New York-LGA hubs, just in time for the summer travel season.