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Visit delta.comDelta: America's most-awarded airline
Delta is consistently recognized for excellence in everything from passenger experience to customer service, operational performance to workplace culture. Below is a rundown of top awards Delta has won since 2012.
2024
| Organization: | Award: |
| Business Travel News | For the 14th year in a row, Business Travel News, the leading global source of business travel information and intelligence, named Delta the top carrier for business travelers. |
| Forbes Travel Guide | Delta led among U.S. airlines in Forbes Travel Guide’s inaugural Verified Air Travel Awards, with first place wins in five categories: Best U.S. Airline, Best Domestic Business Class, Best U.S. Airline Lounge: JFK Delta One Lounge, Best Loyalty Program, and Best Airline App. |
| Indeed Workplace Wellbeing 100 | Delta landed the No. 2 spot on the Indeed Workplace Wellbeing 100. This index is one-of-a-kind, coming from the insights gathered from millions of employees who rated their company experience. |
| 2024 PEOPLE Companies that Care | Delta was recognized on this year’s PEOPLE Companies that Care List, ranking 30th out of 100 companies on the list. Delta is the only airline on the list. The deep care and willingness of Delta people to go above and beyond for each other, the communities where they live and work, and the environment is behind its placement on the 2024 PEOPLE Companies That Care List. |
| Skytrax World Airline Awards | Delta received two Skytrax World Airline Awards, Best Airline in North America and Best Airline Staff, at the prestigious 2024 World Airline Awards held in the U.K. It is the fourth year running that Delta has scooped the Best Airline in North America award, and third consecutive year for the best staff award. |
| The Points Guy | After compiling data across a diverse range of metrics, including operational reliability, customer experience, network, cost and loyalty offerings, The Points Guy recognized Delta as the best U.S. airline for the sixth time since 2018. |
| ROL100 | Indiggo, in partnership with Fortune, released its ReturnOnLeadership (ROL100) ranking –with Delta Air Lines taking the No. 4 spot overall. |
| Points of Light | Delta Air Lines has been named an honoree of The Civic 50 by Points of Light, the world’s largest nonprofit dedicated to corporate volunteerism, for the seventh year in a row. Delta was also recognized as this year’s Industrials Sector Leader for the second year in a row and received high marks on the Integration category. |
| J.D. Power | Delta is the top-ranked airline for First/Business and Premium Economy Passenger Satisfaction in the J.D. Power 2024 North America Airline Satisfaction Study. |
| The145 | Delta TechOps was named “Best Total Solutions Provider” by The145 in their 2024 Top Shop Awards. |
| Fortune | Delta’s people-first culture continues to be recognized, earning the airline a spot on Fortune’s 100 Best Companies to Work For® list for the fifth year. Delta is the only airline included on the 2024 list. |
| Aviation Week Network | Delta TechOps was honored with a 2024 Grand Laureate Award by Aviation Week Network at their 66th Annual Laureate Awards ceremony. The award recognized TechOps’ work with the APEX program – specifically how APEX is reimagining engine maintenance operations for Delta. |
| Fast Company | Delta earned a coveted spot on Fast Company’s list of the Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected. |
| Air Transport World | Delta’s outstanding operational performance, commitment to safety and premium customer service has earned 2024 Airline of the Year by aviation publication Air Transport World. |
| TIME | Delta landed on TIME’s inaugural list of the “World’s Best Companies,” coming in at No. 12 – the only U.S. airline in the top 155. TIME’s award is based on three criteria: employee satisfaction, revenue growth and sustainability. Delta earned the No. 5 spot in employee satisfaction and an overall score of 91.13. |
| Fortune | Delta was recognized by Fortune with a No. 11 placement on Fortune’s Top 50 Most Admired Companies list. The company’s strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. |
| Wall Street Journal | Delta was named the Top U.S. Airline of 2023 by the Wall Street Journal, ranking No. 1 overall and in three of the seven categories, including on-time arrivals, low U.S. DOT complaints and involuntary bumping. Delta also ranked No. 2 in mishandled baggage and extreme delays. |
| Glassdoor | Based on input of employees who voluntarily provide anonymous feedback on their daily jobs, benefits, interview experience and work environment, Glassdoor names Delta as one of its "Best Places to Work" for the eighth year in a row. |
| Cirium | For the third year in a row, Delta has been awarded Cirium’s Platinum Award for operational excellence as well as topped the rankings for being the most on-time airline in North America. |
| OAG | OAG Aviation Worldwide announced Delta was the most on-time global airline in its rankings. |
2023
| Organization: | Award: |
| Forbes | Delta ranked No. 13 on Forbes' annual list of America's Best Employers for Women, higher than any other airline. It was Delta's third year in a row being named to the list. |
| Wallethub | WalletHub recently announced that Delta topped the charts as its Best Airline for 2023. The airline’s overall score was bolstered by strong reliability results — with WalletHub noting Delta has the lowest rate of cancellations, mishandled luggage and denied boardings. |
| Skytrax | For the third year in a row, Delta has been named the Best Airline in North America at the Skytrax World Airline Awards. Delta also earned the top spot for Best Airline Staff Service in North America for the second consecutive year. |
| Business Travel News | Delta was named No. 1 in the annual Business Travel News Airline Survey for the 13th year in a row, citing Delta’s extraordinary customer service, distribution channels, expansive network, and quality of communications as the best in the business. |
| The Points Guy | Delta people are proudly celebrating a silver anniversary of sorts, having been recognized for the fifth year in a row as the best U.S. airline by The Points Guy. |
| Points of Light | Delta Air Lines has been named an honoree of The Civic 50 by Points of Light, the world's largest organization dedicated to volunteer service, for the sixth year in a row. The award recognizes Delta as one of the 50 most community-minded companies in the United States. Delta was also recognized as this year's Industrials Sector Leader and is the only airline named to the list again this year. |
| LinkedIn honored Delta in its annual recognition of top companies for career growth, highlighting “companies that set employees up for long-term career success,” taking into account how employees advance both within a company and when they leave, as well as how they gain new skills while employed there. | |
| Forbes | Forbes named Delta one of its Best Employers for Diversity, taking internal and external recommendations and enacting extensive research to determine how companies fared across a range of diversity-related best-practices, including the presence of resource groups within the company, the publication of diversity data, and the share of women in board and executive positions. |
| Fast Company | Recognized for “hyper-personalizing airport wayfinding,” Delta claimed the No. 8 spot on Fast Company’s list of Most Innovative Companies in the travel category. |
| Fortune | Delta has been named the World's Most Admired Airline by Fortune, with the company ranking No. 1 across the board in the industry for values including innovation and people management. Delta also rated higher than any other airline on the overall list of Most Admired Companies, climbing to No. 12 this year. |
| Newsweek | Newsweek identified Delta as one of America’s Greatest Workplaces for LGBTQ+ in a “true reflection of the airline’s commitment to creating an inclusive and supportive work environment.” |
| Cirium | For the second year in a row, Delta earned Cirium’s Platinum Award for global operational excellence. The award reflects Delta’s operational complexity, and the exemplary work of Delta people to achieve on-time performance while limiting the impact of disruption to its customers. |
| OAG | OAG Aviation Worldwide announced Delta was the most on-time North American airline in its rankings. Delta also was the only U.S. carrier to crack the top 20 globally. |
| Wall Street Journal | Delta was named the Top U.S. Airline of 2022 by the Wall Street Journal in its annual airline scorecard rankings. The Journal tracks seven important operations and customer metrics among nine U.S. airlines; Delta’s network performed No. 1 for the second year running. |
| TIME | Delta landed on TIME’s inaugural list of the “World’s Best Companies,” coming in at No. 12 – the only U.S. airline in the top 155. TIME’s award is based on three criteria: employee satisfaction, revenue growth and sustainability. Delta earned the No. 5 spot in employee satisfaction and an overall score of 91.13. |
| Indeed | Indeed’s inaugural Better Work Awards listed Delta as a “Top Company for Work Wellbeing.” This award is based on millions of employee insights and recognizes the top 20 companies that are prioritizing work wellbeing and building toward a future of better work. Delta is ranked No. 3 and is the only airline on the list. |
| European Mission Awards | Delta was named "Best Airline for Business Travellers – Long Haul" at the European Mission Awards for a second straight year. Mission Magazine is the leading economic publication in Italy. |
| Reismedia Business Travel Awards | Delta was announced as "Best Business Airline to North and South America" at the Reismedia Business Travel Awards in Amsterdam, highlighting Delta's strong position and product offering in the market. |
| Ghana CSR Excellence Awards | Delta was awarded the “Corporate Social Responsibility (CSR) Excellence Award for Aviation in Ghana" at the 10th edition of the Ghana CSR Excellence Awards, in recognition of the airline’s long-standing commitment to organizations such as Breast Care International. |
| Best BANG Awards | Delta was named the "Best Airline of the Year" by the Best BANG Awards in China. |
| Travel & Leisure | Delta was awarded the "Best Business Class Cabin Award" at the 2023 World Leisure Awards presented by Travel & Leisure. That recognition coincides with the airline’s operation of the flagship A350-900 aircraft and the latest A330-900neo, offering Delta One Suites and Michelin chef’s meals on all flights connecting China and the U.S. |
| Business Traveller | Business Traveller honored Delta across its global award ceremonies in 2023. In the U.K., Delta scooped "Best North American Airline" for the sixth consecutive year and also landed the same recognition with Business Traveller Asia-Pacific. |
| Business Traveler USA | Delta earned accolades from Business Traveler USA, spanning categories including North America’s Best Airline, North America’s Best Business Class, North America’s Premium Economy and North American’s Best Airline Lounge (LAX). |
| The Beat | The Beat named Delta its Readers’ Choice for the Most Admired Airline and Overall Most Admired Supplier for the 12th consecutive year. |
| Travel Weekly Readers’ Choice Awards | Travel Weekly Readers’ Choice Awards lauded Delta with multiple awards representing the “best of the best of the travel industry,” many for long-running consecutive years: Best Airline Domestic, Best Airline Overall, Best Airline Sales & Service, Best Airline Premium Economy. |
2022
| Organization: | Award: |
| Centre of Aviation | The North American Environmental Sustainability Airline/Airline Group of the Year award was presented to Delta Nov. 3 at CAPA's annual Environmental Sustainability Awards for Excellence in Singapore. This award is determined through data-driven assessment of the sustainability performance of the world's airlines. |
| American Society of Travel Advisors | The Green Partner in Travel Award focuses on the three pillars of sustainability – economic, environmental and social – and is voted on by the entirety of the ASTA board, which is made up of leaders from the travel industry around the U.S. |
| Institutional Investor | For the fifth year in a row, Delta has swept Institutional Investor's All-America Executive Team awards. Delta captured the top spot among airlines in all individual and company categories in the 2023 survey and was the highest-scoring airline, earning “Most Honored Company” status. |
| U.S. News & World Report | For the sixth time in a row*, Delta’s SkyMiles program outperformed all global airlines and secured the No. 2 spot overall in U.S. News & World Report’s annual ranking of airline loyalty programs. This year, U.S. News recognized Delta SkyMiles as a top program and focused on honoring programs that continued to be flexible with members due to the coronavirus pandemic. |
| Frequent Traveler People’s Awards | The Frequent Traveler People’s Awards has recognized Delta SkyMiles as the Americas’ top loyalty program in four of its five award categories, including best customer service and program of the year for 2021. |
| Conde Nast Traveler | The quality of Delta's in-flight and airport experience, expanding network of destinations and reputation for reliability lifted it to the number one ranking on Conde Nast Traveler's 2022 Readers Choice Awards for Best Airlines in the U.S. |
| FlyerTalk | FlyerTalk recognized Delta with an award for Best Promotion and Best Loyalty Customer Service in the Americas for its SkyMiles program. |
| Skytrax | Skytrax World Airline Awards recognized Delta as the Best Airline in North America with Best Airline Staff service in North America. |
| Forbes |
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| WalletHub | Delta has been recognized as the best U.S. airline and most reliable airline for 2021 by the consumer website WalletHub. The rankings determined that Delta had the lowest rate of cancellations, delays, mishandled luggage and denied boardings among U.S. carriers. |
| Fortune | Delta has been honored as one of the World’s Most Admired Companies for the 9th year in a row by Fortune, ranking higher on the list than any other airline. Delta also rated higher than any other U.S. airline on Fortune’s list of Most Admired Airlines. |
| Glassdoor |
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| 145.com | For the ninth straight year, our TechOps' Maintenance, Repair and Overhaul (MRO) business has been awarded The145.com's Top Shop Award for "Best Total Solutions Provider." This recognition underscores the first-class service and reputation that DTO's MRO function maintains across the aviation industry and furthers Delta's gold standard of excellence among major passenger airlines. |
| U.S. Dept. of Transportation | In the DOT's latest Air Travel Consumer Report, which outlines a host of U.S. airline industry performance data, Delta was the top-ranked airline among major U.S. carriers in flight cancellations and was also the top major U.S. carrier for customer complaints — having the fewest. |
| 2022 Disability Equality Index | For the seventh year in a row, Delta scored 100% on the Disability Equality Index, ranking it as one of the nation’s “Best Places to Work for Disability Inclusion.” The 2022 Disability Equality Index measured culture and leadership; enterprise-wide access; employment practices (benefits, recruitment, employment, education, retention and advancement and accommodations); community engagement; supplier diversity; and non-U.S. operations. |
| Wall Street Journal | After a solid year of recovery and operational performance led by its employees, Delta Air Lines was named the Top U.S. Airline of 2021 by the Wall Street Journal in its annual airline scorecard rankings released in January 2022. |
| Business Traveller Awards U.K | In 2022, Delta's connection with U.K.-based business customers proved stronger than ever, as the airline took the "Best North American Airline" award for the fifth year running, beating competition from United, American Airlines and Air Canada. This award was voted on by readers of Business Traveller magazine. |
| The Points Guy | The Points Guy’s Editors’ and Readers’ Choice Awards— honoring excellence in airlines, travel and loyalty programs — recognized Delta for its distinction in four top categories including: Best Airline Co-Branded Credit Card with the Delta SkyMiles® Platinum American Express, Best US Airline Loyalty Program and Best Airport Lounge Network, with Delta’s state-of-the-art Los Angeles (LAX) Sky Club topping the Readers’ Choice pick for the Best New Lounge. |
| Business Traveler USA | Business Traveler’s USA Travel Awards honored Delta with eight of its top awards spanning passenger experience and product offerings to frequent flyer programs, including:
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| APEX/IFSA | The APEX/IFSA Awards recognized Delta’s new premium Someone Somewhere amenity kits, which feature handcrafts that preserve Mexican artisan traditions, with the title for Best Onboard Amenity. |
| Popular Science | Popular Science named Delta’s groundbreaking PARALLEL REALITY™ experience a “Best of What’s New” innovation for 2022 in the Aerospace category. |
| The Beat | For the 10th consecutive year, The Beat Readers’ Choice Awards named Delta Most Admired Airline and Overall Most Admired Supplier. |
2021
| Organization: | Award: |
| Cirium | Cirium’s new annual Platinum Award for operational excellence is presented to an airline with outstanding performance considering the complexity of the airline’s operation, volume of flights, diversity of its network and other key operational factors. |
| JUST Capital and Forbes | Delta was recognized as the No. 1 transportation company on The JUST 100: Companies Doing Right By America, which ranks companies on the social issues consumers care about most including fair wages, job creation and accountability. The airline ranked 38th on the global list of companies. |
| Business Travel News | Corporate travel professionals rated Delta No. 1 in the annual Business Travel News Airline Survey for the 11th year in a row by a wide margin, citing the airline’s responsiveness to customers as well as its flexibility-minded approach throughout the pandemic and beyond. |
| Business Travel Awards Europe | One month after the U.K. reopened to fully vaccinated U.S. residents without quarantine, Delta triumphed at the Business Travel Awards. Delta took home the Travel Partner of the Year – Global Airline accolade in recognition of our commitment to the health and safety of our customers during the pandemic. The Business Travel Awards is one of the most prestigious travel awards events in the U.K. covering airline, hotel and ground transportation categories. The judges also praised Delta for our pioneering COVID-tested flight initiative from the U.S. to Amsterdam and Italy. |
| The Points Guy | A study by The Points Guy finds that Delta offers the best overall experience for fliers for the third year running. The Points Guy’s airline ranking assesses reliability, experience, loyalty and costs and reach. The online travel and lifestyle platform said Delta topped rankings in reliability and travel experience and noted its consistent scores across all categories that pushed it to the top. |
| J.D. Power | Delta was recognized as the No. 1 airline in customer satisfaction in North America by the J.D. Power 2021 North America Airline Satisfaction Study, a prestigious honor that underscores the professionalism, care and humanity Delta people delivered during one of the most stressful periods for travel in modern history. |
| TIME | Delta was named among the TIME100 Most Influential Companies of 2021 – the only airline to make the list of “businesses making an extraordinary impact around the world.” Categorized as a ‘leader’ for ‘thinking ahead,’ Delta was recognized for its focus on customers throughout the COVID-19 pandemic |
| WINiT by the Global Business Travel Association | GBTA's WINiT named Delta's Allison Ausband, S.V.P. – In-Flight Service, 'Outstanding Woman of the Year' and recognized three other Delta leaders among the Top 50 Women in Travel. |
| Digital Signage Foundation | Delta's Information Technology Team was awarded first place honors for their Biometric Office Hoteling Solution, recognizing their investment in innovation and achievement for installing digital displays and interactive technology. |
| Airline Passenger Experience Association and SimpliFlying | Delta earned a hospital-grade "Diamond" rating from APEX and SimpliFlying. It is the highest-level certification for airline cleanliness and safety determined through a new, independent health safety audit across the industry. |
| Glassdoor | For a remarkable fifth year, Glassdoor has recognized Delta as one of its Best Places to Work. Delta ranks No. 7 on the 2021 list of 100 large companies, the highest rank Delta has historically received. |
| Fortune | Delta ranked no. 23 on Fortune magazine’sTop 50 Most Admired Companies list for its leadership in social responsibility, people management and long-term value. Fortune also named Delta No. 1 on its Most Admired Airline list. |
2020
| Organization: | Award: |
| Business Travel News | For the 10th year in a row, corporate travel professionals named Delta the No. 1 airline in the annual Business Travel News Airline Survey, with significant improvements over the airline’s already-leading 2019 scores. |
| Fortune | Delta was named one of the 2020 Fortune 100 Best Companies to Work For, according to global research and consulting firm Great Place to Work® and Fortune, for the fourth straight year. |
| Business Travel Awards | Delta Air Lines was named Best Long-Haul Airline at the 25th annual Business Travel Awards, retaining one of the U.K.’s most prestigious travel awards for a second straight year. |
| The Points Guy | Delta earned the top spot among U.S. carriers in the TPG 2020 Best Airlines Report that ranked airlines based on how they've been supporting customers since the onset of the COVID-19 crisis. The Points Guy, a leading travel site, said "Delta again comes out on top" across categories that included ticket flexibility, cleanliness and overall passenger safety. |
| Fortune | Delta ranked no. 19 on Fortune magazine’sTop 50 Most Admired Companies list for its leadership in social responsibility, innovation, and culture. Fortune also named Delta No. 1 on its Most Admired Airline list. |
| Wall Street Journal | The Wall Street Journal named Delta the best U.S. airline of 2019, ranking Delta as No. 1 on the WSJ's annual list. |
| Great Place to Work | Great Place to Work® and Fortune magazine named Delta as one of the 2019 Best Workplaces for Diversity, an honor the airline has now earned for four years running. Delta ranked no. 58 on the 2019 list, the only passenger airline to be included. |
| Points of Light |
Delta was named an honoree of The Civic 50 by Points of Light, the world's largest organization dedicated to volunteer service. The award recognizes Delta as one of the most community-minded companies in the United States.
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| Recommend magazine | Delta earned Gold in the 2020 Reader’s Choice Awards in four categories:
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| Nomi Network | The Nomi Network, which seeks to create economic opportunities for survivors and women at risk of human trafficking, honored Delta and Allison Ausband, Senior Vice President – In-Flight Service, with the 2020 Corporate Social Responsibility Award. |
| Thomson Reuters Foundation | Delta's comprehensive work against human trafficking was recognized as the top global corporate campaign fighting slavery by Thomson Reuters Foundation's 2020 Stop Slavery Awards. |
| Institutional Investor | Delta's Investor Relations teams swept the 2021 Institutional Investor All-America Executive Team awards, winning the top spot among airlines in all four main categories: CEO, CFO, Investor Relations Professional and Investor Relations Program. |
| KAYAK | Delta ranked number one as Best Airline Entertainment & Best WiFi Connection in North America for the 2020 KAYAK Travel Awards. |
| FlightGlobal, Airline Business and Korn Ferry | Delta was recognized as the world’s best-performing airline of the past 10 years, as well as the top North American airline, by the judges in the Decade of Airline Excellence Awards. |
2019
| Organization: | Award: |
| The Points Guy | The Points Guy, an influential travel news website awarded Delta with "Best Cobranded Airline Credit Card", "Best U.S. Airline Loyalty Program", "Best U.S. Airline Elite Status" and the "Best Domestic Membership Lounge Network" for its Delta Sky Club, at its second annual awards ceremony. |
| Travel Weekly China | Delta was awarded Best Airline in the 2019 China Travel Industry Awards, as nominated and voted by readers of Travel Weekly China, a multi-platform outlet catering to travel professionals. |
| Business Travel News | Corporate travel professionals have named Delta the No. 1 airline in the annual Business Travel News Airline Survey for a record ninth consecutive year. |
| Business Traveller Awards | Delta was awarded "Best North American Airline" at the 2019 Business Traveller Awards for the second year in a row, voted by business travelers themselves due to recent product innovations, including flying A330 aircraft on key routes and facial recognition technology. |
| Travel Weekly | Delta has again won the gold award for Overall U.S. Carrier at this year's Travel Weekly Magellan Awards. The airline also earned two silver awards in the Airport Lounge and Small Business Airline Loyalty Program categories. |
| The Beat | For the eighth consecutive year, Delta has been named the Most Admired Airline and Overall Most Admired Supplier in The Beat Readers' Choice Awards. |
| Great Place to Work | Great Place To Work® and Fortune have named Delta Air Lines as one of the country's Best Workplaces for Women, the third year in a row the airline has earned this honor. |
| Wall Street Journal | Wall Street Journal, for the second year in a row, named Delta best U.S. Airline of 2018 in the Middle Seat Scorecard ranking of Best and Best and Worst U.S. Airlines. |
| The Points Guy | The Points Guy, an influential travel news website, ranked Delta best U.S. airline after competing against 10 U.S. airlines in 11 categories. |
| Fortune | Fortune, for the third consecutive year, named Delta on its "Best Companies to Work For" list. Fortune also placed Delta, for the sixth consecutive year, on the "Top 50 Most Admired Companies" list. |
| Business Travel Awards | Business Travel Awards awarded Delta "Best Long-Haul Airline" due to innovation in biometric and facial recognition, on-time performance, profitability and global outlook. |
| World Travel Awards | World Travel Awards named Delta “North America’s Leading Airline Brand 2019,” “United States’ Leading Airline to Mexico 2019”,” United States’ Leading Airline to South America 2019”, and the Delta Sky Club at Seattle-Tacoma International Airport “North America’s Leading Airport Lounge 2019” for the third consecutive year. |
| UNCF | Delta earned the Corporate Partner Award from UNCF’s New York chapter at the non-profit's 75th annual “A Mind Is” gala for a commitment to education for all. |
| The Center for Companies That Care | Delta was named to The Center for Companies That Care’s Honor Roll for the fourth consecutive year for outstanding workplace practices and active community involvement that reflect employer engagement. |
| Fast Company | Delta’s deployment of biometrics, combined with its groundbreaking weather app, earned it the No. 2 spot among travel companies on Fast Company’s Most Innovative Companies list. |
| Air Cargo World | Delta Cargo achieved the highest level of industry recognition by being awarded an Air Cargo Excellence Award in the up to 999,900 tonnes category. This year the airline was given a Diamond Award, which is two categories up from the Gold Award achieved last year. |
| The145.com | Delta TechOps was voted "Best Engine Repair" in the 11th annual The145.com Top Shop Awards, marking the sixth consecutive year the airline's Maintenance, Repair and Overhaul division has won a Top Shop Award. |
| Corporate Responsibility Magazine | Delta Air Lines was named to Corporate Responsibility (CR) Magazine's annual 100 Best Corporate Citizens ranking, recognized for outstanding environmental, social and governance transparency and performance amongst the 1,000 largest U.S. public companies. |
| Points of Light | Delta was named an honoree of The Civic 50 by Points of Light, the world's largest organization dedicated to volunteer service. The award recognizes Delta as one of the most community-minded companies in the United States. |
2018
| Organization: | Award: |
| Minnesota OSHA | Delta’s Iron Range Customer Engagement Center was recognized by Minnesota’s OSHA and earned a Minnesota Star designation and an OSHA Voluntary Protection Star site designation |
| Air Cargo Excellence Awards | Delta Cargo received the Air Cargo Excellence Gold Award in the up to 999,900 tonnes category for the first time and Delta’s joint venture partner Air France-KLM won the Gold Award for over one million or more tonnes category. |
| Women’s Business Enterprise National Council | Delta was honored as a Top Corporation for Women Business Enterprises by Women’s Business Enterprise National Council for demonstrating the highest commitment to providing opportunities for women-owned suppliers. |
| Companies That Care | For the third consecutive year, Delta was named to the 2018 Honor Roll of companies that act in socially responsible ways for their employees and communities by Companies That Care. |
| Stevie Awards for Sales and Customer Service | Delta Vacations won nearly two dozen awards at the Stevie Awards for Sales and Customer service, including a “Grand Stevie” for being one of the top 10 companies and organizations to receive the most Stevie awards in 2018. |
| Fast Company | Delta Air Lines was named one of the Most Innovative Companies Worldwide by Fast Company, in part due to its use of RFID technology to track customer bags in real time which earned it the No. 6 spot among travel companies. |
| Fortune Magazine | For the second consecutive year, Delta Air Lines has been named one of the 2018 Fortune “100 Best Companies to Work For”, the only airline to appear on the list . |
| LADEVI | Premier Latin travel media outlet, LADEVI recognized Delta Air Lines with the Insignia Award for Excellence 2018 as the Best Global Airline in Latin America and the Caribbean for the third consecutive year. |
| Fortune Magazine | For the fifth consecutive year, Delta Air Lines earned a spot among the world’s leading brands after being named as one of Fortune magazine’s Most Admired Companies. |
| Wall Street Journal | On the Wall Street Journal’s Middle Seat scorecard of the eight major airlines, Delta was ranked number one based on seven key operational metrics. |
| Veterans of Foreign Wars | Delta Honor Guard, a volunteer network of hundreds of frontline employees who provide services for fallen soldiers being flown home, received the Veterans of Foreign Wars Americanism Award. |
| Nielsen Norman Group | Delta’s internal website for employees, Deltanet, was included in the 10 Best Intranets for 2018 by the Nielsen Norman Group. |
| Global Traveler | Delta has been named the international business class winner in Global Traveler's annual Wine on the Wings competition. Global Traveler selected a panel of more than 20 wine professionals to oversee this year's competition. |
| U.S. News & World Report | Delta SkyMiles was named a Best Travel Rewards Program for 2018-2019 by U.S. News & World Report, securing the No. 2 overall spot for airline reward programs for the second year running. |
| TravelAge West | Delta Air Lines was named the Best Domestic Airline for the seventh consecutive year for the 2018 Western Agents Votes of Excellence awards by TravelAge West. Delta Vacations also has been honored again as the “Best Airline Vacation Brand.” |
| Points of Light | Delta Air Lines has been named an honoree of The Civic 50 by Points of Light, the world's largest organization dedicated to volunteer service. The award recognizes Delta as one of the most community-minded companies in the United States. |
| Flight Global | Recognizing Delta’s strong performance, highlighted by a record 251 days without a mainline cancellation, FlightGlobal awarded Delta ‘Most On-time North American Mainline,’ ‘Most On-time North American Network Airline,’ and ‘Most On-time International Mainline Airline.’ It’s the second year in a row Delta has taken top honors in the annual On-Time Performance Service Award. |
| Glassdoor | Delta has been honored with a Glassdoor Employees' Choice Award, a list of the Best Places to Work in 2019. This is the fourth straight year the company has earned this honor, ranking at No. 28 in the list of 100 large companies. |
| Fast Company | Delta Air Lines was named a 2018 finalist for Fast Company’s Innovation by Design Awards in the Fashion and Beauty category for its new uniforms. |
| The Beat | For the seventh consecutive year, Delta has been named the Most Admired Airline and Overall Most Admired Supplier in The Beat Readers’ Choice Awards. |
| Great Place to Work | Great Place to Work® and Fortune magazine have called out Delta as one of the 2018 Best Workplaces for Diversity, an honor the airline has now earned for three straight years. |
| Business Travel News | For a record eighth consecutive year, the corporate travel community has ranked Delta No. 1 among U.S. airlines in the annual Business Travel News Airline Survey. Since BTN first began surveying corporate travel professionals in 1998, no other airline has topped the survey for eight consecutive years. |
| Travel Weekly | Delta Sky Club on Concourse B was named a 2018 Magellan Gold Award winner in the Airport Lounge Category by Travel Weekly – the first award for this Club. Delta was the only U.S. airline and one of only two winners that received the 2018 Magellan Gold Award in the Airport Lounge Category. |
| Business Traveller Awards | Delta has continued its winning streak in the U.K. by being named Best North American Airline at the annual Business Travel Awards. |
| Airline Passenger Experience Association | The Airline Passenger Experience Association ranked Delta as one of 25 global airlines worthy of a five-star rating out of about 500 passenger airlines surveyed. This customer experience award followed Delta receiving its first-ever five-star rating in 2017 as well as the prestigious Crystal Cabin award for its Delta One suite. |
| American Heart Association | Delta received Gold recognition from the American Heart Association for Workplace Health Achievement Index. |
| National Business Group | Platinum Level honors for the 2018 Best Employers for Healthy Lifestyles® from the National Business Group on Health. 2018 is the fourth straight year Delta has earned the “Best Employers for Healthy Lifestyles” distinction, and the second straight year it has achieved Platinum status. |
| World Travel Awards | Thousands of customers recognized Delta's investments in airports, cutting edge travel technology and on-board experience, choosing the airline for an unprecedented six World Travel Awards in 2018. |
| World Travel Awards | The Delta Sky Club at Seattle-Tacoma International Airport was named "North America's Leading Airport Lounge 2018" for the second year in a row by the World Travel Awards, based on votes from travel and tourism professionals and consumers across the globe. |
2017
| Organization: | Award: |
| Great Place to Work | Delta earned the award for a second straight year based on extensive ratings provided by Delta employees in anonymous surveys. |
| J.D. Power | For the fourth consecutive year, Delta Air Lines Premium Sales and Service achieved the J.D. Power Certified Contact Center distinction within the Live Phone channel. |
| The Beat | Delta was awarded the Most Admired Supplier and Most Admired Airline by the readers of The Beat at their 10th Annual Beat Readers' Choice Awards for the sixth year in a row. |
| The National Business Group on Health | Delta Wellness was recognized for the third straight year with the "Best Employers for Healthy Lifestyles" 2017 Platinum Award from The National Business Group on Health. |
| APEX | Delta's superior customer experience was recognized with the only five-star rating of 14 global airlines from APEX Official Airline Ratings. |
| The World Travel Awards | Delta Sky Club at Seattle-Tacoma Airport was awarded "North America's Leading Airport Lounge 2017" by the World Travel Awards. |
| Great Place To Work and Fortune Magazine | Great Place To Work and Fortune ranked Delta Air Lines No. 10 on a list of the country's Best Workplaces for Women. |
| The World Travel Awards | Delta has been honored with three World Travel Awards in the categories of Leading United States Airline to Central America, Leading United States Airline to South America and Leading United States Airline to Mexico. |
| The Talent Board | Delta has been honored with a Candidate Experience (CandE) Award by the Talent Board for the fourth year in a row. |
| Future Travel Experience Global Awards | Delta's Nomad customer assistance tool has won "Best Check-In Initiative" at the Future Travel Experience Global Awards 2017. |
| The Health Project | Delta has received a coveted Honorable Mention designation from the 2017 C. Everett Koop National Health Award based on the quality and effectiveness of the Delta Wellness program. |
| Black Enterprise Magazine | Delta has been named to Black Enterprise magazine’s list of the 50 Top Companies for Supplier Diversity. |
| U.S. Business Leadership Network (USBLN) and American Association of People with Disabilities (AAPD) | Delta has been named one of the nation’s “Best Places to Work for Disability Inclusion” for the second year in a row. |
| Glassdoor | Delta was ranked No. 22 of 100 honorees among Glassdoor's annual Candidate’s Choice Awards for “Best Places to Interview in 2017," based on an overall interview experience rating. |
| U.S. News | Delta SkyMiles was named a Best Travel Rewards Program by U.S. News for 2017-2018. |
| Atlanta Cargo Awards | For the second consecutive year, Delta Cargo has been awarded “Cargo Airline of the Year” at the Atlanta Cargo Awards based on the most tonnage handled at Hartsfield-Jackson Atlanta International Airport. |
| Red Cross | Employees and retirees contributed a record 9,375 pints of blood at Delta-hosted American Red Cross blood drives during fiscal year 2017 ranking Delta as the No. 2 corporate blood donor in the U.S. |
| IATA | Delta Cargo has been awarded IATA’s Center of Excellence for Independent Validators (CEIV) Pharma Logistics Certification. |
| TravelAge West | The readers of TravelAge West awarded Delta with two WAVE awards, Airline Providing the Best Travel Agent Support, and Best Airline — Domesticfor the sixth consecutive year. |
| Bizbash | Bizbash listed Delta as No. 3 among the top 10 innovative brands of 2017. |
| RFID Journal | Delta was honored with the Best Radio Frequency Identification Technology (RFID) Implementation Award from the RFID Journal, recognizing the airline’s industry-leading baggage handling strategy. |
| Foreign Policy Association. | Delta was honored for the role it plays fostering global diversity and its commitment to the communities it serves worldwide with the Corporate Responsibility Award from the Foreign Policy Association. |
| The International Yacht & Aviation Awards | Delta’s new premium seat product and the airline’s Seattle lounge took top honors at The 2017 International Yacht & Aviation Awards. |
| Workforce Magazine | For the third year in a row, Delta has earned a spot on the Workforce 100 for excellence in human resources. |
| Forbes Magazine | Forbes magazine has ranked Delta No. 145 among America's 500 Best Large Employers of 2017. |
| Companies That Care | Delta has been named to the 2017 Honor Roll by Companies That Care for the second year in a row. |
| Flyertea | Flyertea, the largest frequent flyer website in China named Delta, “Flyers’ Preferred Airline" among North American airlines for the third consecutive year. |
| Fortune Magazine | Delta was named one of Fortune's 2017 100 Best Companies to Work For. |
| Fortune Magazine | Delta topped the Most Admired Companies list for the fourth straight year, rated Fortune’s Most Admired Airline for the sixth time in the past seven years. |
| Aircraft Interiors Expo | The Delta One suite was honored with the prestigious Crystal Cabin Award win in the highly coveted Cabin Concepts category. The Crystal Cabin Awards are known as the world’s most renowned prize for innovation in aircraft interiors. |
| U.K. Cellars in the Sky | Delta scooped Silver in the Fortified/Sweet Wines category. |
| Travvy Awards | Delta was recognized for the highest standards of excellence with seven Travvy Awards. |
| U.K.'s Business Travel Awards | Delta was named Business Airline of the Year for 2017. |
| Fortune Magazine | Delta Air Lines was named alongside other top brands, as one of only 32 Blue Ribbon Companies in 2017, determined by how many of Fortune Magazine’s eight major awards the company received. |
| Travel Weekly | Travel Weekly readers voted Delta Air Lines as the Best Domestic Airline for the seventh consecutive year, the Top Airline Overall for the fourth consecutive year, Best Sales and Service for the second year and the Legacy in Travel Philanthropy Award for the first time. Delta Vacations and Delta partners also took home multiple awards. |
| Glassdoor | For the third consecutive year, Delta Air Lines was a winner of one the annual Glassdoor Employees’ Choice Awards of the Best Places to Work in 2018, and the top ranked airline on the list of 50 large companies. |
| Fortune Magazine and Great Place to Work | Delta Air Lines was named one of the 2017 Best Workplaces for Diversity for the second year and was the only passenger airline on the list of 100, coming in at No. 15. |
| Business Traveller China | A the 13th annual Business Traveller China Awards ceremony, Delta Air Lines received the Best American Airline serving China award. |
| Victory Media | For the second consecutive year, Delta Air Lines earned the designation of 2018 Military Friendly Employer from Victory Media which has created an annual list of military friendly employers since 2003. |
| Business Travel News | For the seventh consecutive year, Delta Air Lines was named the No. 1 U.S. airline, earning the top overall score in the Business Travel News Airline Survey and sweeping all 10 categories. |
| Morgan Stanley | According to the Morgan Stanley 2017 Corporate Travel Survey, Delta Air Lines was rated as best-in-class for 2018 and has ranked No. 1 each year since 2013. |
| Human Rights Campaign Foundation | For the second straight year, Delta Air Lines received a perfect score of 100 percent on the Corporate Equality Index administered by the Human Rights Campaign Foundation, placing Delta in the ranks of 609 major U.S. business which also earned top marks in 2017. |
| Meeting, Conventions and Incentive industry | At the inaugural Stella Awards put on by the Meeting, Conventions and Incentives industry, Delta Air Lines was voted the Best Airline. |
| Great Place to Work in partnership with Fortune Magazine | Research and consulting firm Great Place to Work recognized Delta Air Lines as one of the Best Workplaces in Southern California. |
2016
| Organization: | Award: |
| Fortune 500 | Jumped five spots on the list to No. 68. |
| Fortune Magazine | Most Admired Companies list for the third straight year; No. 30 on the list, up nine spots from 2015. |
| J.D. Power North American Airline Satisfaction Study | Ranked 2nd among traditional carriers. Scoring 725 in the traditional carrier segment, a 16-point boost over its final score last year. |
| J.D. Power Certified Contact Center Program | Premium Sales and Service Customer Engagement Centers earn certification for third year. |
| Fortune Magazine | Honor for workplace diversity. |
| Harris Poll EquiTrend | Named Full Service Airline Brand of the Year for the 2nd consecutive year. |
| Travel Weekly | Won 4 top "gold" awards – including best U.S. First Class, Business Class and Economy, as well as best airport lounge. |
| The Beat | Won 2 Readers’ Choice Awards: Most Admired Airline and Overall Most Admired Supplier. |
| World Travel Awards | Won 5 World Travel Awards for 2nd year: North America’s Leading Airline; United States’ Leading Airline to the Caribbean; United States’ Leading Airline to Central America; United States’ Leading Airline to South America; and United States’ Leading Airline to Mexico. |
| Recommend Magazine Readers’ Choice Awards | Won Gold Readers’ Choice Award the Best Airline for International Travel. |
| Glassdoor | Employees’ Choice Award two years in a row. |
| Institutional Investor | Topped the charts, with “Most Honored Company” for the third consecutive year, and high marks are given to CEO Ed Bastian, Chief Financial Officer Paul Jacobson and Jill Greer, Vice President–Investor Relations. |
| Business Travel News | Ranked #1 in Annual Airline Survey for 6th consecutive year. |
| Human Rights Campaign Foundation | Best Place to Work for LGBT Equality. |
| World Traveller (China’s leading travel magazine) | Delta One named ‘Best Business Class’. |
| Food and Travel magazine | Readers chose Delta as the Best International Airline. |
| China Travel Award | Awarded In-Flight Service as best in the industry. |
| LADEVI | Recognized with the inaugural Insignia Latam Excellence Award. |
| Airline Business Magazine | Delta, Virgin Atlantic capture Aviation Strategy Award for Finance. |
| TravelAge West | WAVE Award: Best Business/First Class, Domestic and Best Airline, Domestic as part of the TravelAge West WAVE (Western Agents’ Votes of Excellence) Awards. |
| Flyertea (largest frequent flyer website in China) | Named Best Airline of North America for second consecutive year. |
| MRO Americas conference | OneAero MRO’s Top Shop Award for Best Total Solutions Provider for the third consecutive year. |
| Companies That Care | Named to this year’s Honor Roll for the first time. |
| Italian Mission Awards | Awarded the "Best Long Haul Airline". |
| Stevie Awards for Sales and Customer Service | Reservation Sales, Customer Care and Delta Sales Support (DSS): GOLD: Customer Service Team of the Year – Recovery Situation; Customer Service Department of the Year SILVER: Contact Center of the Year (Over 100 Seats) BRONZE: Telesales Team of the Year: Small-to-Medium Enterprises Development Team; Contact Center Leader of the Year: Boh Ying Leong; Sales Support Team of the Year: J-Line Support Team; Contact Center Professional of the Year: Sharon Moses; Front-Line Customer Service Team of the Year – All Other Industries: Latin American and Caribbean Sales Support Team. |
| ADDYs (Atlanta Advertising Awards) | Delta takes home GOLD: Gift Card campaign SILVER: 2014 ‘Amazing Year’ holiday e-greeting card; Delta Studio in the Interface & Navigation category BRONZE: Responsive Design category for its LAXtoLUX campaign. |
| The Korea Travel Times | Named as the “Best Foreign Carrier”. |
| Business Briefing | Named Mike Medeiros Fortune 1000 Executive of the Year. |
| Buying Business Travel | Steve Sear named to the Hot List for industry influencers. |
| Travvy Awards | Delta Vacations earning five awards– two golds and three silvers. |
| Lifehacker (daily blog) | Delta mentioned as the “Best U.S. airline for holiday travel”. |
| Talent Board (nonprofit which focuses on recruitment) | Honored with the Candidate Experience (CandE) Award for the third consecutive year. |
| LGBT tourism event | Recognized as the most LGBT-friendly airline in Latin America. |
| Xcel Energy | Received the Xcelence Award for largest electric savings by a commercial business. |
| Global Business Travel Association Convention | Bob Somers received the Allied Member of the Year award. |
| BTN Business Travel Trends and Forecast | Bob Somers was named among the 25 Most Influential Executives in the business travel industry. |
2015
| Organization: | Award: |
| Fortune 500 | Jumped eight spots on the list to No. 73. |
| Fortune Magazine | Named one of 50 Most Admired Companies. |
| J.D. Power North American Airline Satisfaction Study | Improved in all seven categories and ranked No. 2. |
| J.D. Power Certified Contact Center Program | Reservations Premium Sales and Service teams recognized for customer service excellence for second consecutive year. |
| Business Travel News | Ranked No. 1 in Annual Airline Survey for fifth consecutive year. |
| Morgan Stanley | Ranked #1 in Corporate Travel Survey for second consecutive year. |
| Fortune and Travel+Leisure | Won two categories in Best in Business Travel Survey: Best Airport Lounge and Best Business & First Class In-Flight Experience. |
| Travel+Leisure | Named one of “10 Best Airlines of China”. |
| Harris Poll EquiTrend | Named Full Service Airline Brand Of The Year. |
| Travel Weekly | Won 3 Reader's Choice Awards: Top Airline Overall, Best Domestic Airline and Best Sales and Service. Delta Vacations also received Best Tour Operator, Domestic Package and Best Tour Operator, Overall. |
| The Beat | Won 2 Readers’ Choice Awards: Supplier of the Year and Most Admired Airline. |
| Glassdoor | Named one of the Best Places to Work. |
| World Travel Awards | Won 5 categories: United States’ Leading Airline to Central America; United States’ Leading Airline to South America; United States’ Leading Airline to Mexico; North America’s Leading Airline; United States’ Leading Airline to the Caribbean. |
| Travolution | Delta.com named "Best Airline Website”. |
| Latin Trade | Won 2 categories in Best of Travel Annual Awards: Best Food and Beverages on board Delta One and Best Self Check-In for customers. |
| Recommend Magazine | Won 4 categories in Reader’s Choice Awards, including “Best Travel Agent Support”. |
| Asian Freight, Logistics and Supply Chain (AFLAS) Awards | Named Best Air Cargo Carrier - North America. |
| Heroes of the Fortune 500 | Delta flight crew highlighted on Heroes of the Fortune 500 list. |
| Harvard Business Review | Rated Richard Anderson among the best-performing CEOs in the world, the only airline chief to make the list. |
| Aviation Week | Named Delta CEO Richard Anderson Person of the Year. |
| Glassdoor | Named Richard Anderson among Highest Rated CEOs. |
| Institutional Investor | Named Delta Best Investor, Richard Anderson Best Chief Executive Officer, Paul Jacobson Best Chief Financial Officer. |
| Business Travel News | Named Dave Holtz among the 25 Most Influential Executives. |
| Crain’s New York Business | Named Gail Grimmett one of the 50 Most Powerful Women in New York. |
| Seoul’s Incheon International Airport | Incheon Airport Best Airline Service Award for the second consecutive year. |
2014
| Organization: | Award: |
| Airfinance Journal | Airline of the Year and Commercial Loan Deal of the Year |
| Air Transport World Magazine | 2014 Airline of the Year |
| American Express | Delta, Air France-KLM and Alitalia named the American Express Travel and Lifestyle Services Air Supplier of the Year |
| Fortune Magazine | Admired Airline Worldwide in the 2014 World's Most Admired Companies Airline Industry list |
| The Freddie Awards | The Impact Award for Delta's Crossover Rewards program with Starwood |
| Latin Trade | "Most Improved Overall" and "Best Partnerships and Alliances" at the Best of Travel Annual Awards 2014 |
| OneAero MRO | Delta TechOps selected Best Total Solutions Provider in OneAero MRO's annual Top Shop Awards; Delta TechOps was also a finalist for the Best Engine Overhaul Repair award |
| TravelAge West | Best Domestic Airline; "Editor's Pick" for Best Domestic Economy Class and Best Domestic Business/First Class |
2013
| Organization: | Award: |
| The Advertising Club of Metropolitan Washington | Three Gold ADDY Awards for the Delta Kiosk |
| Aircraft Technology Engineering & Maintenance Magazine | Best Airframe MRO Provider in the Americas |
| Air Transport Rating Agency | No. 1 ranking in the Holistic World Safety Awards |
| American Academy of Hospitality Sciences | Five Star Diamond Award for the new Terminal 4 at New York - JFK |
| The Cannes Lions International Festival of Creativity | Bronze Lion for The Fly Delta app |
| Fortune Magazine | Most Admired Airline Worldwide in the 2013 World's Most Admired Companies Airline Industry list |
| J.D. Power North American Airline Satisfaction Study | 2nd among Major Network Airlines |
| The ONE Show | Pencil Award for Mobile Applications/Sites/Services/Utilities for the Fly Delta app |
| Stevie Awards for Sales & Customer Service | Gold, Silver and Bronze Stevies for Delta Reservations in Frontline Customer Service Professional of the Year – Transportation Gold Stevie for @DeltaAssist in the eCommerce Customer Service Award Gold Stevie for Delta Sales Support and Silver Stevie for Reservations and Customer Care in Customer Service Department of the Year – Airlines, Distribution & Transportation |
| TravelAge West | Best Domestic Airline |
| Travel+Leisure | Top U.S. airline for Best Overall Use of Social Media |
2012
| Organization: | Award: |
| The Advertising Club of Metropolitan Washington | Gold ADDY Award for the Fly Delta app, Windows version |
| Airline Passenger Experience Association (APEX) | Best Achievement in Technology for the Fly Delta App |
| Annual Business Awards | Gold Stevie for Video in the Tourism/Travel category: "Behind-The-Scenes: Your Bag's Journey On Delta Silver Stevie for PR Campaign/Program of the Year-Social Media Focused: Ideas In Flight: Powered By TED |
| Aviation Week Laureate Awards | Delta CEO Richard Anderson for Commercial Air Transport Award |
| The Beat | "Most Admired Airline" and "Supplier of the Year" by the Readers' Choice Awards |
| Business Travel News | No. 1 for the second consecutive year in the BTN Annual Airline Survey; Kristen Shovlin named one of the 25 Most Influential Business Travel Executives of 2012 |
| Dow Jones Sustainability Index | Named for the second consecutive year to the DJSI for North America, recognizing commitment to integrate sustainable practices into the workplace |
| Executive Travel Magazine | 12 Leading Edge Awards for U.S. airlines including Gold for Best Domestic Airline-Airport Lounges, Best Flight Experience to Mexico, Best Flight Experience to Africa |
| The Freddie Awards | Best Promotion for Redemption and "Best Loyalty Credit Card" for Delta SkyMiles Credit Card from American Express |
| International Business Awards | Gold Stevie for Transportation Company of the Year |
| International Council of Customer Service Organization | International Service Excellence Award for Best Contact Center |
| MediaPost | OMMA Award for the 2011 SkyMiles holiday e-card design |
| OneAero MRO | Delta TechOps voted "Best Solutions Provider" |
| PCWorld Magazine | Top Tech-Friendly U.S. Airline for innovation and technology |
| Recommend Magazine | Best Travel Agent Support – Airline at the Reader's Choice Awards |
| Secretary of Defense | Freedom Award for exceptional support of Guard and Reserve employees |
| TravelAge West | Best Domestic Airline |
| Travel+Leisure | Best Single Social Media Promotion for a U.S. airline for the "Behind-The-Scenes: Your Bag's Journey On Delta" video |
| Travel Weekly | Best Domestic Airline at the Reader's Choice Awards |
| Wall Street Journal’s Middle Seat Scorecard | Ranked as best-performing airline and top three in all six categories |
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