article  |  Customer Experience
No ordinary flight: Customers and Delta people celebrate solar eclipse
This year’s solar eclipse had all eyes to the sky, with two special Delta flights offering a unique view of this rare moment. It also offered one couple the memory of a lifetime.
April 9, 2024, 4 p.m.
Virgin Voyages, the multi award-winning travel brand that was voted No. 1 in Condé Nast Traveler’s 2023 Readers’ Choice Awards, delighted customers on a recent Delta flight when Sir Richard Branson surprised them with a cruise vacation aboard his newest ship, Resilient Lady.
article  |  Customer Experience
Sir Richard Branson and Virgin Voyages surprise some Delta SkyMiles Members with free vacation
Virgin Voyages, alongside Delta Air Lines, stuns more than 190 travelers with a free cruise to celebrate all-new itineraries and the brand’s growing presence in San Juan.
Feb. 29, 2024, 3:30 p.m.
article  |  Customer Experience
Delta to unlock exclusive experiences for SkyMiles members at SXSW as the festival’s official airline
Delta will serve as the official airline of SXSW® this March in Austin, Texas, and CEO Ed Bastian will headline a SXSW featured session on Sunday, March 10.
Jan. 16, 2024, 12:15 p.m.
article  |  Customer Experience
How Delta is doubling down on in-flight connectivity
On a mission to raise the quality of service and modernize the flying experience, Delta Air Lines is fashioning a new, personalized way for customers to enjoy their time onboard.
Dec. 20, 2023, 9:45 a.m.
Delta customers enjoying in-flight entertainment
article  |  Customer Experience
Your winter wonderland awaits: Find new experiences, must-have treats and more on Delta
New app enhancements, seamless security, special holiday treats and more await customers flying on Delta this holiday season.
Dec. 13, 2023, 1:30 p.m.
An airport with different check ins, including Delta's Digital ID.
Media Kit

Delta Digital ID

Overview Delta Digital ID lets customers check bags and move through security without showing a paper boarding pass or physical government ID, offering a more efficient, hands-free way to navigate the airport. Eligibility To be eligible for Delta Digital ID, a customer must:  Be a TSA PreCheck® member   Have passport…
Dec. 12, 2023, 12:30 p.m.
article  |  Customer Experience
Delta expands Digital ID program to LAX, LGA and JFK for touchless airport experience
Digital ID, Delta’s time-saving, industry-first technology that allows customers to check bags and move through security without showing a physical government ID, is growing its presence with expansion to three major hubs.
Dec. 12, 2023, 12:30 p.m.
article  |  Customer Experience
Boston’s nautical history inspires Delta Sky Club’s luxurious new BOS-E lounge
The nearly 21,000-square-foot E Concourse Club seats more than 400 guests and overlooks the famous Boston Harbor. Operating alongside the two Clubs on Concourse A, Delta Sky Club will have capacity for more than 1,000 guests simultaneously at BOS.
Aug. 15, 2023, 4 p.m.
article  |  Customer Experience
Delta, Porsche celebrate partnership with rare appearance of 918 Spyder
Porsche loaned a pre-production prototype of the 918 Spyder from their corporate collection to Delta’s Elite Services team for a two-week period, after which the supercar returned to the automaker’s collection.
Aug. 2, 2023, 2:15 p.m.
A signature, 360-degree premium bar serves as the JFK Delta Sky Club’s centerpiece — a grand and inviting space, one suited to the city that never sleeps. 
article  |  Customer Experience
Curtains up: JFK’s 2nd Delta Sky Club steps into the spotlight
The nearly 14,000-square-foot Club, which seats more than 250 guests and includes a covered Sky Deck, will operate alongside the Club on Terminal 4, Concourse B. Together the two Clubs will have capacity for over 800 guests simultaneously at JFK.
July 24, 2023, 1:30 p.m.